52 reviews on partsgateway.co.uk
Seller Profile
Sal-Ford & Vauxhall
We are specialist dismantlers of the entire Ford & Vauxhall car model range, as well as Ford Transit and Vauxhall Combo/ Vivaro vans (over 100 vehicles always currently on site for breaking).
We accept all major debit/ credit cards as well as PayPal for your convenience.
We ship throughout the UK and beyond via quick, ...
We are specialist dismantlers of the entire Ford & Vauxhall car model range, as well as Ford Transit and Vauxhall Combo/ Vivaro vans (over 100 vehicles always currently on site for breaking).
We accept all major debit/ credit cards as well as PayPal for your convenience.
We ship throughout the UK and beyond via quick, reliable courier including CityLink and TNT.
Minimum 30-days warranty on all our tested used parts, usually 90 days or even 6 months are larger/ higher value items - please check your quote.
Top Yard, 1a Sutherland Street
Swinton
Manchester
M27 6AT
Tel 1: 0161 794 4933
Tel 2:
Sal-Ford & Vauxhall Reviews
Did not have part in stock issued a refund quickly and without fuss It was cheaper from the Ford dealership in the end
Anonymous - 01/02/2016
Purchased: Bonnet Badge
Excellent Service
Great Service, prompt delivery, well packaged. Follow up service to ensure we were happy with the item. Definitely purchase any parts needed in the future from this great company.
Anonymous - 09/12/2015
Purchased: rear seat head rest
Bumper needs more work to it than just a respray !!!
Bit disappointed that I have to pay more for respray because of extra work needed before they can spray bumper !!! Extra £90 would have got me new one from Vauxhall !!!
Anonymous - 03/12/2015
Purchased: Bumper
Wrong Part
I am so frustrated with Salford auto spares lie after lie after lie, wrong part sent, waiting on a refund, just keep getting fobbed off, Salford auto spares are not a nice company to deal with and should be struck off.
Anonymous - 01/12/2015
Purchased: storage compartment on the top of dashboard in black
Dealer Response: Dear Customer, You have signed and accepted goods belonging to another buyer, Ford Focus bumper and grill. Due to mishap in delivery labels your dash box was delivered to this customer, Please allow Parcelforce to collect incorrect items so we can refund
excellent after sales service
Parts arrived well packed, had a problem but this was quickly resolved. I will be using them again.
Anonymous - 25/11/2015
Purchased: Front Panel
I was pleased with the parts and delivery .
parts are working so far so I am pleased with the result.
Anonymous - 18/11/2015
Purchased: wiper motor and linkage
Wrong Part
Ordered Corsa door only to be sent the wrong one and overcharged. Ignored my messages and only got resolved yesterday after Partsgateway got involved. Would never use Sal-ford again. Broken promises and terrible customer service
Anonymous - 18/11/2015
Purchased: Drivers door black
Dealer Response: Hi, I'm really sorry you feel that way, however this is not our usual level of customer service. A corsa D door was sent out however the trim on your door was different. Full refund has been made.
Disappointing experience Received conformation for part required with quote accepted and made payment after also sending a photo as requested then get a message informing they don't have the part after all potential loss of getting part elsewhere
Anonymous - 12/11/2015
Purchased: Wheel trim
Dealer Response: WE CURRENTLY HOLD MANY DESIGNS OF VAUXHALL ZAFIRA WHEEL TRIMS IN STOCK, BUT AT TIME OF REQUEST NO PICTURE WAS SUPPLIED, YOU PURCHASED WITHOUT CONFIRMING DESIGN. ONCE PICTURE WAS ASKED FOR, YOUR PART WAS NOT IN STOCK, THEREFORE REFUNDED NEXT DAY.
They were a great help in trying to find the right gearbox
These peaple from this company was honest in taking my card details then letting me no they found out it was not the write gear box for my zafera 2006 model, so they cancelled the payment
Anonymous - 11/11/2015
Purchased: Gearbox
Very helpful staff, appear to know there vehicle parts
I placed the advert and received a bid which was very cheap, they even increased the warranty as the part was from a newer vehicle, the order process was made so simple, now await delivery!
Anonymous - 31/10/2015
Purchased: Gearbox
Brilliant Service and parts supplied in excellent condition
I received email from salford Vauxhall, they were the second most expensive, however I rung the company and my sales advisor was Adam, he supplied description an pictures for the door I required
Anonymous - 08/10/2015
Purchased: Osr door
Wrong Part
I am waiting to be refunded in full the surcharge £495.00, as stated in the Terms and Conditions.Case number pp-004-167-030-848. Transaction date 30/7/2015.I ordered an engine for a transit van the wrong engine was sent which I returned.Waiting for refund
Anonymous - 06/10/2015
Purchased: Engine
Dealer Response: Hi David, the matter in relation to refund is with paypal, firstly the funds were claimed via you, then payment was reversed, now funds have been claimed again and paypal have not granted you the refund, matter in relation to monies lies with them.
I asked for an alloy wheel with a specific legal tyre to pass an MOT. The wrong size tyre with a puncture was supplied. Very poor.
Anonymous - 30/09/2015
Purchased: Alloy wheel with 215/40ZR17 tyre
Dealer Response: Dear Sir As initially stated at time of order, a tyre is a complimentary item which is derived as a wear and tear part, therefore no warranty underwriter would validate this item, however an alloy or steel wheel is fully covered. Please fit your own tyr
The floor mats sent were generic, and in only moderate condition
I would of appreciated it if these mats were vauxhall originals second hand but they looked as though there were made to fit any vehicle.
Anonymous - 28/08/2015
Purchased: DRIVER & PASSENGER FLOOR MATS
Dealer Response: Dear Mr Sutherland, floor mats supplied are from the exact vehicle as requested, vehicle details can be supplied, however if you are not happy with goods, please return floor mats and we shall fully reimburse.
excellent customer service
sent images of part, quick response to questions
Anonymous - 03/07/2015
Purchased: egr/turbo solenoid valve
Wrong Part
The part didn't work,I had no invoice and when I rang up for the address they gave me a false one,they are in Manchester120 miles away.salford and ford.i will never buy any car part online again.260 pounds wasted.
Anonymous - 15/06/2015
Purchased: fuel pump
Dealer Response: this is the first we have heard in relation to the part being faulty, you purchased this in april but were having it fitted in june, unfortunately maximum time allowed for any part being fitted and notifying us of fault or non compatibility is 7-14 days.
Unauthorised amount charged to our card, faulty good sent, I returned parts and they've fabricated s
First they charged more than the authorised amount to our card, sent us cracked and damaged goods. When I returned the parts, they claim a part I didn't receive is missing. So in short they conned us out of out money. No one there will own up.
Anonymous - 11/06/2015
Purchased: ecu/transponder/key/barrel/cluster set
Dealer Response: salford vauxhall have charged exact amount stated at time of order, all parts are tested at time of dispatch and supplied with warranty, transponder was not sent back, couriers have confirmed weights at despatch and return.
Happy with part, used them before and would again
Second time I have ordered both times been happy with quality of parts
Anonymous - 05/06/2015
Purchased: Alternator
Dealer Response: thank you, always here to provide a good service
Faulty
The part I reviewed was faulty, I was told to send it back and email a picture of my profit of postage and they would send a replacement straight out, after a week broken promises, they said I had sent a different part back (utter rubbish!) avoid them!
Anonymous - 29/05/2015
Purchased: Ignition Barrel
Dealer Response: DEAR MR LEE, ALL PARTS ARE TESTED, SECURITY MARKED AT TIME OF DISPATCH AND SUPPLIED WITH WARRANTY. YOU WERE ASKED TO RETURN PART SUPPLIED, HOWEVER PART RETURNED DOES NOT CONTAIN SECURITY MARKINGS, THEREFORE NOT A COMPONENT SUPPLIED BY SALFORD VAUXHALL.
Wrong Part
ordered a bosch servo, supplied a part number, they called and advised they had an identical unit, it arrived it was a Delphi unit and a different part number, surely just a simple case of matching letters and numbers? brought one elsewhere after 4 days
Anonymous - 27/05/2015
Purchased: Brake Servo
Was told item was damaged and couldn't be sent - still waiting for a refund!
Anonymous - 15/05/2015
Purchased: Parcel Shelf
Good service & quick delivery
Quote for engine was very competitive. All queries answered promptly. Arrived quickly. Would definitely use Sal-Ford & Vauxhall again. Thank you!
Anonymous - 14/05/2015
Purchased: Engine
Brilliant service
Will use again. Part was packaged well and in good condition.
Anonymous - 07/05/2015
Purchased: Wing
Very good parts working well and delivered on time.
It was really easy to order parts and I was really pleased with wot I ordered and the speed in which I recieved the items I had purchased.
Anonymous - 27/04/2015
Purchased: Accelerator Pedal
top rate service hard to beat
Text and call follow up good priceing well mannered fast service thanks would recomend
Anonymous - 23/04/2015
Purchased: control switch window mirror boot rear lock switch
good
Came next day
Anonymous - 23/04/2015
Purchased: Wiper Motor
Very helpful young lady who I dealt with.
The downside was the company forgot to put my whole address on the parcel so it couldn't be delivered. So had to wait another two days to be able to get it. All fitted now and car passed MOT.
Anonymous - 23/04/2015
Purchased: Rear light cover
Fantastic Service
Needed a rear differential for my ageing transit, used as an Ice Cream Van, my livelihood. Ordered the differential and received it in perfect working order in less than 24 hrs, brilliant.
Anonymous - 20/04/2015
Purchased: Differential
Sold wrong part. :-(
Very poor service bought the parts on Friday paid by card. Sat morning had a phone call to say it's the wrong part. Still waiting for refund 3 weeks later. And so are many people a person working their told me. Solicitors next stop.
Anonymous - 14/04/2015
Purchased: BHp Lock Set , Ecu, Key.
Dealer Response: Dear Mr Evans, you have filed a complaint, we have accepted it's our fault and agreed on saturday we have 5 working days to refund you. You have spoken to me this morning & agreed for friday
no problems whatsoever
straight forward ordering .. delivered on time .. well pleased ..
Anonymous - 11/04/2015
Purchased: heater blower resister
part was good but..
I was told £29 total of everything.made payment with debit card to be told 4 days later that payment did not go threw. The payment was taken again, once part arrived found they'd taken more.
Anonymous - 07/04/2015
Purchased: Wing Mirror
superb
very good service. ordered midday then part arrived the following day
central motors - 31/03/2015
Purchased: abs pump plug
They did everything they could to help and were very polite
They were very polite and help full to an old lady that really didn't know much what she was talking about and I wish to thank them for that
Anonymous - 25/03/2015
Purchased: DRIVER DOOR IN SIDE PANEL
Sal-Ford offered a quick and easy purchase
The Glove Box arrived within a couple of days, my daughter is still waiting to have it fitted but it is in perfect condition.
Anonymous - 24/03/2015
Purchased: Glove Box Door
Excellent
First rate service.!! Arrived next day.
Anonymous - 17/03/2015
Purchased: Steel Wheel
Not in such good condition as I expected
There were quite a few scratches some quite deep and a small dent on top of the wing. It was well packaged but the parcel wrap did not peel away from the paintwork cleanly.
Anonymous - 17/03/2015
Purchased: Front wing passenger side in panther black
Excellent service
Quick response
Anonymous - 05/03/2015
Purchased: power steering rack
Very helpful, good prices, quick delivery, would recommend
Picture of part e-mailed tues. pm. fitted on car Wed. 11am. ! Great service One point was I was asked to check part before signing for delivery, but Parcel force said must sign b4 handing over?
Anonymous - 04/03/2015
Purchased: Engine Cover
had to chase order told had been sent out, then told sales person had taken wrong card details, then still had to chase as order had been put on hold, when enquired about diff was told was reconditioned and it wasnt
Anonymous - 03/03/2015
Purchased: Differential
Dealer Response: Dear Carol, I will apologise again - your details were taken, but there was an error. No way, at any time were you told it was a recon unit because we do not sell recon units, and the quote clearly states used part?
very quick and efficient service
pleased with item ordered
Anonymous - 26/02/2015
Purchased: rear light lens
excellent service
item in excellent condition, well wrapped and arrived on time. A lot cheaper than a maindealer. Will be using them again in the future
Anonymous - 29/01/2015
Purchased: engine under tray
Very helpful
Made sure it was the right part
Anonymous - 24/01/2015
Purchased: ABS Module
good service
Good service goods spot on will recommend and use again
Anonymous - 19/01/2015
Purchased: Engine
Couldn't supply parts even though promised next day delivery
Ordered item on Monday and promised next day delivery - nothing received by wednesday and then get a phone call to say they cannot supply item on wednesday afternoon - very poor customer service and shouldn't promise parts they can't deliver.!!!!
Anonymous - 15/01/2015
Purchased: Seatbelt holder
good quality and good delivery
now fitted and working very pleased
Anonymous - 08/01/2015
Purchased: Near Side Wing Mirror Black
AFTER A FEW PROBLEMS SORTED
A FEW HICCUPS SALES TEAM WERE BRILLIANT WITH DELIVERY ISSUES WOULD RECOMMEND THESE GUYS ANY TIME WELL DONE
Anonymous - 08/01/2015
Purchased: Gearbox
Good service but problem with part.
The wiper (rear ) only wipes the lower half of the window as it doesn't allow for the curvature of the glass.
Anonymous - 31/12/2014
Purchased: Wiper Arm
Dissapointing
The part arrived on time but no card reader as promised!! Had to have it re-set at cost of £20 Initial quote £132 Had to pay you £160 for cardreader, therefore require refund if £48.00
Anonymous - 29/12/2014
Purchased: Additive ECU 3M5T-95338-AD
Dealer Response: Dear Mr Church, I have viewed initial quote request via yourself, and you have clearly stated an additive tank is required, a card reader is supplied part of an ecu kit. All sales advisors have confirmed there has been no mention of a card reader.
Next day actually means 3 days waste of time
central motors - 31/10/2014
Purchased: Window Switch
Very good ,prompt service.
Very good + prompt service.Responded quickly to my search + personally telephoned me to see if it was the item I wanted. Delivered quickly and MUCH cheaper than purchasing from Vauxhall Garage.
Anonymous - 22/10/2014
Purchased: SUN VISER DRIVERS SIDE
Exactly the part I wanted and the cheapest quote I could find.
The only thing I would say is that I found it hard getting the tippex / writing off the part that I received. It was an electric window switch so is obviously visible inside the car.
Anonymous - 21/10/2014
Purchased: Window Switch
great service, part received within 24 hrs - very happy
very happy
Anonymous - 14/10/2014
Purchased: Sun Visor