100 reviews on partsgateway.co.uk
Seller Profile
First BMS Parts Ltd
...
MoreUnit 2 at 7 River Road
Barking
Essex
IG11 0HE
Tel 1: 0203 904 6462
Tel 2: 07932 684443
First BMS Parts Ltd Reviews
Just had the front differential fitted today and my car is pouring like a cat thank you very much guys and I will buy parts from you again
Anonymous - 17/02/2021
Purchased: Differential
The delivery was quick and the part fitted perfectly. I will definitely recommend First BMS Ltd.
Anonymous - 28/06/2020
Purchased: Steering Rack
Speedy delivery!
Anonymous - 29/05/2020
Purchased: Navigation screen
Good service
Anonymous - 08/05/2020
Purchased: Rear Light
Fantastic service..decent price.good communication.will use again
Anonymous - 17/02/2020
Purchased: Subframe
Excellent service and quality part.
Anonymous - 23/01/2020
Purchased: Rear Light
Very prompt, very efficient and helpful. Good part and good price.
Anonymous - 20/01/2020
Purchased: Drivers door mirror
First class will go back keep it up
Anonymous - 14/11/2019
Purchased: Headlamp module
great service. arrived 24hrs after order. slight inperfection on component but to be expected for used item. Thank you
Anonymous - 04/11/2019
Purchased: 64229166885
Excellent service, and great communication speedy delivery
Anonymous - 02/09/2019
Purchased: Wheel Arch Liner
Friendly and quick service
Anonymous - 26/07/2019
Purchased: Rear Light
GREAT SERVICE, RECEIVED ITEM WITHIN 24HRS OF ORDERING.
Anonymous - 15/07/2019
Purchased: Bumper
Superb service and product supplied.Steering rack for BMW 116i Sport
Anonymous - 04/05/2019
Purchased: Steering rack
I was Abit reluctant to purchase this light but the reassurance I had from all staff members and also the amount of checks they made to ensure it was the correct light. I wouldn’t hesitate in using them again. They have a customer for life. Well done !!
Anonymous - 18/03/2019
Purchased: Headlight
Clean new-looking part delivered in good time.
Anonymous - 03/03/2019
Purchased: Parcel Shelf
Great company to deal with. Very resposove and punctual. Would definitely use them again
Anonymous - 23/01/2019
Purchased: Sill
Great service and a great price
Anonymous - 08/02/2018
Purchased: Bumper
Great service. Parts as described, delivered quickly and fairly priced.
Anonymous - 31/01/2018
Purchased: Bumper
The customer service I received was shockingly subpar, with representatives displaying a lack of knowledge and professionalism.What's even more disheartening is their tendency to make promises, leading customers to believe that their concerns will be addressed promptly. However, in reality, these promises turn out to be nothing more than empty gestures, leaving customers stranded with unresolved issues. I would caution others to consider alternative options for their automotive needs.
Jaden Smith (Google) 25/01/2024
These men went out of their way to help me. Beyond my expectations! The staff were genuinely lovely and my exhaust is brand new again, thank you guys for such lovely customer service. I’ll be a regular customer!
Marlis Laballa (Google) 25/12/2023
They gave wrong parts and now not refunding.typical.... stay away..
A.Kaiyum memon (Google) 25/11/2023
Worse parts sellers, sell faulty parts paid labour found out faulty and they don’t give refund till 3 weeks say no money lol they are broke?
Shebby Akh (Google) 25/11/2023
HERE WE GO AGAIN BUNCH OF CLUELESS GUYS, ONE TO AVOID SAVE YOURSELF THE HEADACHE,,,,,TOTAL MORANS,,,,,PLUS HIGH HIGH PRICES WILL SELL YOU WRONG PARTS ASWELL
moy rahman (Google) 25/09/2023
I tried get a part from them for my bmw and they took deposits and they never get me the part keep saying I will get you tomorrow and tomorrow still not get me and they not giving the deposit back
Nazm Shex hussein (Google) 25/09/2023
They are very bad people When you want buy any part from them when they know you really need the part they are so basted they make price double for it
Karem Karem (Google) 25/09/2023
They are very bad people When you buy any part from them they just try get the money from you even if the part has faults still they try sell it to you, then when you bring it back they not give you money back 😡😡😡
Hassan Mustafa (Google) 25/09/2023
They are SCAMMMS AVOID THEM TRADING STANDARDS ARE ON THEIR CASE!!!! Zack sells you the wrong parts little kid in daddy’s big shoes.
Abdul Ullah (Google) 25/08/2023
One of the worst customer services I’ve ever experienced. I called at 11:50 on the 4th of July and the guy on the phone didn’t want to help. His attitude on the phone was poor. All I needed was a driver side wing mirror. A friend recommended me but I’m so disappointed. I buy, sell and fix cars and I’ve never experienced such behaviour.
James Jones (Google) 25/07/2023
I recently had the opportunity to purchase parts from First BMS, and I must say it was a positive experience. The team at First BMS provided high-quality BMW parts, and I was impressed by their professionalism and attentiveness. Their efficient service and reliable customer support made the entire process hassle-free. I highly recommend First BMS for anyone in need of dependable BMW I recently had the opportunity to purchase BMW parts from First BMS, and I must say it was a positive experience. The team at First BMS provided high-quality BMW parts, and I was impressed by their professionalism and attentiveness. Their efficient service and reliable customer support made the entire process hassle-free. I highly recommend First BMS for anyone in need of dependable BMW parts .
Johnathon Smith (Google) 25/07/2023
Poor service and confused advice. Sold an item to me claiming it was something else. One day getting told we will process your refund and to dispose of the item to then no response to then being told you must’ve purchased the item and realised you don’t need it and that they won’t and can’t process a refund.
M Y P (Google) 25/06/2023
Inquired about my BMW really friendly service, guy was extremely helpful and polite 👍🏾
Winnersmentality (Google) 25/05/2023
Called up for a part they didn't have it but recommended me to another place
Shah Ali (Komaru) (Google) 25/05/2023
This breakers is a good place to get your new BMW parts and used parts anyone with this car best place. I would recommend this shop for future if you need anything
Bright Hardy (Google) 25/05/2023
First time I’ve dealt with this company, it was a good experience. They knew what I wanted (front & rear wheels AMG alloys)good price and really nice staff, would recommend them 👍🏼
Garry Gardiner (Google) 25/04/2023
My friend warned me about them, but I figured I'd give them a chance and... I was totally disappointed... none of the parts I ordered matched. I bought parts for £2500 and none of the parts were any good, I got parts for other BMW models instead of mine, and when I called and wrote to have them replace it for me with a good one they brushed me off and basically I got nothing from them, neither a refund nor a replacement part. I do not recommend ! Never in your life buy there.
Wojciech Moskal (Google) 25/03/2023
Colin espie (Google) 25/03/2023
Had to visit this place twice with couple of days apart for my tyer. They were fast in seeing my car but had to come back to them again, few days later, as the tyer pressure dropped again. There are issues with parking; hardly any space. They didn't really do a good job as I had to take the car to another place off Movers Lane who solved the problem. Only go there if you're desperate.
Abdul Alim (Google) 25/03/2023
Must say that I came here recommended by my mechanic for parts to my E90 and I have to say it’s been a pleasure as I’ve had both my doors fixed and that these brothers were able to sort me out👊Much appreciated definitely considering coming back here for more parts in future
Omar (Google) 25/03/2023
Jas Singh (Google) 25/03/2023
Very helpful, good price and sorted my car out with the parts we need to fix it. Thank you
Henry_ Clarkson (Google) 25/03/2023
Do not recommend and very disapointed. Bought the part but was not informed that they don't do returns and money wil not be refunded. So they deserve only 1 poor ⭐
Kestutis Starsinskas (Google) 25/03/2022
He sold me a faulty rear LED unit for £70, I fitted it in front of him. I showed him there and then that the unit is faulty and he began to make quite a few excuses. He told me he isn't going to give me a refund and he'll give a credit note after taking my money. He also sold me a story that he's already bought the same car as mine and it's coming for breaking, what a coincidence. He promised me a replacement, and he knows someone else who has one, he will call them, which was not true. As you can see from the attached whatsapp conversation screenshot, this has not happened and now they are ignoring me. Afterwards I saw the same part on Euro Car Parts, brand new for £100, only £30 more, a real reputable company who will give you a refund if the item they sell is damaged. My advice to anyone reading this, go with your gut and walk away, the entire setup there looks very shady. In my case it was only £70 but it's the ethics behind it. This guy is dishonest and he does not do business with morals and ethics. According to the Gov website, a business must provide a refund for selling faulty goods. He thinks he has gotten away with it, but I am only just getting started, Barking Trading Standards have informed me they are already aware of this place and are currently investigating. If you have been conned by them, please get in touch with Barking Trading Standards.
M Hoque (Google) 25/03/2022
Zakirul Islam (Google) 25/03/2022
Daniel Larking (Google) 25/03/2022
Awili Osman (Google) 25/03/2022
Excellent customer service and very helpful also they have everything u need for any bmw.
maryam Rehman (Google) 25/03/2022
Best service great quality of parts staff are friendly Very good price Thank you so much Gary to help me and give me right parts
Boshir Ahmed (Google) 25/03/2022
I visited the place for the first time, after trying lots of mechanics that could not fix my car, the boss was very helpful and experienced.. they deal mainly in Benz and BMW.. very good people 👍
Victor Ajayi (Google) 25/03/2022
I've used there service will all my cars and its always been excellent. Good prices and the quantity of work is high. Repairs are completed in good time.
shaun stewart (Google) 25/03/2022
Staff are always helpful and have lots of parts available at good prices. Staff also give honest advice on what is best. Have got a few parts from them and always had great service. Only improvement I would say is to get the parrot in reception a friend 🤣, it looks lonely.
Zane Roga (Google) 25/03/2022
Mustafa Hussein (Google) 25/03/2021
eric danquah (Google) 25/03/2021
Eddie Winners (Google) 25/03/2021
East boy Zia (Google) 25/03/2021
murryum malik (Google) 25/03/2021
They have a wide variety of parts staff are friendly and give good advice.
Jordan Ellis (Google) 25/03/2021
Great brakers, very good stuff, nothing but grate things to say about them!!! Will use them again. Thank you. 👍😁❤
Moe Khan (Google) 25/03/2021
Great customer service quick to find the part I had been looking for for a few days it's not new but it looks it .
Joe Squibb (Google) 25/03/2021
Lpvely friendly staff, the manager was nice enough to give me a free petrol cap which would have cost me at least £15 online, I would recommend for all car spare parts ..
China Banks (Google) 25/03/2021
Have used them multiple times for parts and never have been let down always provided with the correct parts in the best of condition! Recommend them best in the game!
liam bettis (Google) 25/03/2021
Thieves. Beware. They give you a price then charge you double just because they can.
Umf 992 (Google) 25/03/2020
Kim Ferguson (Google) 25/03/2020
Umer Zaheer (Google) 25/03/2020
Ikem Chinedu (Google) 25/03/2020
Hamud Arafat (Google) 25/03/2020
Iftikhar Ahmed (Google) 25/03/2020
Rares Achim Comsa (Google) 25/03/2020
Afshan ahmed (Google) 25/03/2020
Mohammed Isa (Google) 25/03/2020
Excellent breaker indeed, experienced and fair ! Great for bmw parts
Peter Fourrier (Google) 25/03/2020
The quality of the products from First Bmw Parts is pretty good and they give me different options depending on what i need In good price as well. Good Communication and best customer service 👍
Sid Pari (Google) 25/03/2020
First BMS Parts Ltd , have very Freindly and amazing staff. Bought parts at very good discoutned rate as well as in good condition. will always buy and recommeded everyone First BM Parts. Thanks.
Naresh Patel (Google) 25/03/2020
DO NOT TRUST THIS COMPANY. After purchasing a reversing camera for a X6, I returned it for a refund as we had previously agreed, when it turned out to be the wrong item. After confirming they received the item on the 31st May 2018, they have now ignored all my messages and phone calls requesting they action the refund. My advice is to stay well clear, they will RIP YOU OFF.
Russ Moore (Google) 25/03/2019
mjuddin (Google) 25/03/2019
best bmw breakers offered me half the price of ebay
ryan from langdon year 10 shit school (Google) 25/03/2019