1262 reviews on partsgateway.co.uk
Seller Profile
Autobreak Ltd
Established over 10 years, we are specialist dismantlers of the entire Japanese and VW/ Audi/ Skoda/ Seat range. We have for example hundreds of quality, low mileage, tested engines here on the shelf - ready for immediate dispatch!
All parts are supplied with a minimum 90-day warranty, and we accept all major credit & debit cards. <...
Established over 10 years, we are specialist dismantlers of the entire Japanese and VW/ Audi/ Skoda/ Seat range. We have for example hundreds of quality, low mileage, tested engines here on the shelf - ready for immediate dispatch!
All parts are supplied with a minimum 90-day warranty, and we accept all major credit & debit cards.
In addition, we often carry a range of NEW parts (panels, lamps etc) at over 50% off main dealer RRP.
We also offer a full fitting service as well as a reliable, next working day courier delivery. Export facilities available.
Thoby Priory Farm
Thoby Lane
Brentwoord, Essex
CM15 0TB
Tel 1: 01277 354004
Tel 2:
Autobreak Ltd Reviews
good communication. good packaging. quick delivery
great service recommended
Anonymous - 25/03/2014
Purchased: Rear Light
Still opportunity to improve
Took two deliveries before sending correct amount of parts, but customer service was good and parts conformed to spec requirement. Shame couldn't be completed in one transaction.
Anonymous - 20/03/2014
Purchased: Coil Pack
Excellent service. Part supplied as requested
I was impressed when you sent photos of part to ensure correct part before despatch.
Anonymous - 19/03/2014
Purchased: N/S Rear Door Lock/Sensor
Was told part on way.later to be told it was faulty.this should have been checked before saying it w
Was told part was on it's way,after texting to enquire why no part,was told it was faulty & not being sent.
Anonymous - 14/03/2014
Purchased: N/s/rear Seatbelt // Light grey cloth interior
scam
Very bad company.Part never turned up.Gave date after date and always said the would call back and never did.They are taking money with now intention of sending out the part, which I don't think they have in the first place.Avoid them like the plague.
Anonymous - 13/03/2014
Purchased: Engine
Dealer Response: Upon dispatching the item, we found the engine code not to be the same. Unfortunately these things happen sometimes, and while we strive for 100% customer experience we apologise for not having fulfilled that on this occasion.
The right, good quality part at the right price
Good, friendly, no nonsense service, I would definitely use them again.
Anonymous - 13/03/2014
Purchased: Wing Mirror
Excellent sales and parts team.
I've travelled the Alaska Highway a few times but the approach to the breakers yard is more than a match in ruggedness. The gearbox is being sent to New Zealand so I hope it's OK.
Anonymous - 26/02/2014
Purchased: automatic transmission
excellent
excellent allround service will use again thankyou
Anonymous - 25/02/2014
Purchased: engine complete
one happy customer!
I was so impressed with the fast delivery of my car part and my car is now back on the road thank you.
Anonymous - 21/02/2014
Purchased: coil
all good, many thanks
all good many thanks
Anonymous - 20/02/2014
Purchased: Headlight
After reassurance on the phone that they had the matching part I required with the exact same part number I placed an order. 5 days later while expecting delivery I receive a message that it is not the same part number. Am now currently awaiting a refund
Anonymous - 04/02/2014
Purchased: Airbag module
Dealer Response: Customer was informed the item was subject to availability prior to ordering. A refund was issued once we confirmed the item was out of stock.
Poor communication your end
I have no idea what has happened since giving my payment details. No confirmation email with a message about what happens next. No photos have arrived showing me the part. Just need a message!
Anonymous - 24/01/2014
Purchased: driver car door
Excellent to deal with
First time I've used Auto Break but found them pleasant to deal with, supplied right part, on time at a fraction of Honda price. Part fitted today and window works perfect. Would use again.
Anonymous - 17/01/2014
Purchased: Window Motor
Sent part late rude on phone
Poor service.The company left me not knowing if part was sent off for 4 days ,didn't email me as promised ,when Icomplained and asked for a refund of delivery charge the supervisor refused and actually verbally insulted me!Then part sent to wrong address!
Anonymous - 16/01/2014
Purchased: automatic gearbox
Dealer Response: Part ordered and delivered within 1-3 working days as promised. Item was delivered to billing address. Item in good, working condition and customer car back on the road.
fast delivery and well packaged parts
Driveshaft was in average condition a little corroded but as it was difficult to find the part i was glad just to locate one
Anonymous - 10/01/2014
Purchased: front offside driveshaft
excellent service - parts as requested - even correct colour
slight moan about delivery time - was ordered Monday a.m. - received email to say despatched on tues - was new yrs day on wed so didn't arrive until frid
Anonymous - 09/01/2014
Purchased: Off side door mirror
Excellent service
Hi your-staff on the phones and e-mails like Jay could not have been more helpful in getting the part required for a 1998 VW Passat for me, would use your company again Thanks Dee
Anonymous - 08/01/2014
Purchased: Gear Linkage
paid on order for drivers side mirror, waited over ten days to be told they didn't have part in..okay it was over christmas and they said staff shortages...ensure you check they actually have the part in before payment.......very dissapointed
Anonymous - 08/01/2014
Purchased: electric wing mirror
1 lamp corroded inside, 1 excellent. Delivery excellent
Delivery was excellent, arriving in less than 24 hours from order. 1 lamp seems excellent the other one may or may not be suitable depending on its fitting after New Year.
Anonymous - 28/12/2013
Purchased: FRONT FOG LAMPS X2
On time, as ordered, great help!
Very easy to speak with the service staff and get exactly the part I needed, delivery was quick and the item was very well packaged. Definitely use this company again.
Anonymous - 26/12/2013
Purchased: Wiper Motor
Knowledgable, polite, efficient and as described. Thanks
As I said, great all round service from enquiry to delivery and fitting.
Anonymous - 20/12/2013
Purchased: Headlight
Good customer support, right part & well packed. Ace.
Great phone support (James), part as described. V happy.
Anonymous - 14/12/2013
Purchased: Wing
all good
very pleased
Rob Payne - 14/12/2013
Purchased: drivers side plastic step entry sill cov
Excellent 5*Service.
Ordered resistor card just after lunch, Monday. Received, fitted and working by 11.00am Wednesday. Can't be beaten. Thank you Autobreak.
Anonymous - 04/12/2013
Purchased: Hter Blower Resistor card
Very quick
very good to deal with and quick postage
brian alexander - 03/12/2013
Purchased: Rear Light
Nice, fast service
Excellent service
Anonymous - 18/10/2013
Purchased: igniter // Part No. 19200-97401 or 89621 - 97401
quick delivery
did the job
Anonymous - 26/09/2013
Purchased: Turbo
Excellent and reliable service
The part i order was the cheapest around and arrived when they said it would
Anonymous - 03/09/2013
Purchased: Radiator Expansion Bottle
Great service and quick delivery
Will definitely use again.
Anonymous - 27/12/2012
Purchased: Starter Motor
ok… got both parts but missong 3 injectors…
Was told to order fuel regulator and fuel injectors but wasn't told I need more than 1 injector… happy with quality and speed but I'd hope to have it better explaned not your your fault wish someone had explained that's all. Car still not working
Anonymous - 18/12/2012
Purchased: Fuel Pressure Regulator
I was happy to get the part but my car still doesn't work
Trying fuel pump, regulator, maybe fuel injectors who knows
Anonymous - 18/12/2012
Purchased: Throttle Body
Very pleased with the part i bought!
I would use you again in the future!
Anonymous - 15/12/2012
Purchased: Windscreen Washer Bottle
Wrong address
Not delivered to address we asked it to be delivered to
Anonymous - 13/12/2012
Purchased: 3door golf Mk v offside door skin
Fast delivery and easy transaction. Thank you!!
Smooth transaction will use again.
Anonymous - 11/12/2012
Purchased:
Excellent service and delivery.
What more can I say?
Anonymous - 11/12/2012
Purchased: Door Lock Mechanism
Excellent service
Really impressive service, answered my query in record time which solved my problem. Would highly recommend.
Anonymous - 08/12/2012
Purchased: interior fan switch
charged incorrectly
Wrong part delivered first time; second time arrived OK; have been charged incorrect amount for wrong part (wrong part ordered first time -subsequent correspondence showed that correct part had been sourced - at £5 cheaper - leading to overall cost after
Anonymous - 08/12/2012
Purchased: Front Grille (Radiator) Insert
Internal parts had broken off, could not have happened in transit. Terms and conditions state that items must be inspected on delivery even if it means keeping the delivery person waiting (not practical). Contacted the seller who said he would call me bac
Anonymous - 07/12/2012
Purchased: Rear Light Lens (NSR, Passenger Side Rear)
Average performance after mix up of orders
Got mixed up with another order, but now has been sorted OK. Grill OK - but slightly bent - quite usable. Please can you check the correspondence: I have been invoiced for £48 which was for my original, and erroneous, request for a front grille (radiat
Anonymous - 04/12/2012
Purchased: Front Grille (Radiator) Insert
Good part at a good price
No
Anonymous - 02/12/2012
Purchased: Door mirror
parts good, very quick service.
.
David Barrett - 01/12/2012
Purchased: Wing Mirror (Electric)
fast delivery, easy transaction
easy transaction
Anonymous - 01/12/2012
Purchased: Engine Sump
Excellent Wheels and Tyres, delivered the very next day
Made sure all the tyres were legal and packaged very well, impressive service.
Anonymous - 29/11/2012
Purchased: Alloy Wheels (with Tyres)
All seems fine
No
Anonymous - 29/11/2012
Purchased: Door mirror // Electrically operated o/s with integrated indicator lamp
very good
Good replies, good delivery nd goods recieved in good time
Anonymous - 26/11/2012
Purchased: sub frame
Delivered as promised
Not yet fitted item
Anonymous - 23/11/2012
Purchased: Windscreen Wiper Motor (Front)
First the good points Fast delively, Communication good. Recieved a full refund. Bad Points I ask for a specfic part by its Item number. I assumed I would receive the specfic part I ordered. Instead I received a revision part which did not fitted
Anonymous - 23/11/2012
Purchased: Turbo Intercooler
Speedy delivery, but not what was ordered
i asked for quotes for a 2010 model nissan note interior, however the product received was from an old model 2007 Nissan Note, that was not as described to me on the phone.
Anonymous - 23/11/2012
Purchased: Full Interior (Cloth/Fabric)
Expensive I felt for a second hand unit, but I will have a 24 year old car!
I will use this site again
Anonymous - 23/11/2012
Purchased: Door Lock Catch (OSF, Driver Side Front)
Nice, quick delivery, Friendly staff.
even when part was incorrect they were professional and rectified quickly
Anonymous - 22/11/2012
Purchased: Cross Member (Front)
very good
even better
jacek Walczak - 22/11/2012
Purchased: Power Steering Rack
Prompt service.
Had enquired about a Mazda jack - a Rover one was sent, which I assume is compatible.
Anonymous - 21/11/2012
Purchased: Car Jack
Reliable and efficient
Parts delivered on time. Parts were in good condition. Prompt to reply any question.
Anonymous - 21/11/2012
Purchased: Door Lock Set
knowledgeable and efficient service
My enquiries were answered promptly and the part arrived in good condition.
Anonymous - 20/11/2012
Purchased: bulkead rubber seal (rear section)
good seller
reliable
Tapiwa Zinhu - 18/11/2012
Purchased:
Fast delivery, wrong address.
The order was dispatched to my billing address as opposed to the delivery address. The part (door barrell lock) also came without a key, which was not stated on the spec. This is going to cost me further money to be able to use the part in my car. When I
Anonymous - 17/11/2012
Purchased: Door Lock Barrel
excellent condition
would have been a fast delivery but office address was used instead of garage address for the delivery
Anonymous - 13/11/2012
Purchased: Steering Wheel
Ordered a part after being assured that it was in stock and correct colour. Waited for 3 days and nothing arrived. Called to chase it and was told that they didnt have it and they have refunded my money. A call would have been nice, but now i have to go
Anonymous - 08/11/2012
Purchased: Wing (Fender) (NSF, Passenger Side Front)
Fast delivery and item as described! Thank you
.
Anonymous - 08/11/2012
Purchased:
Good service, well pleased - thank you
The people I spoke to where a great help , polite . I will be using you again once again thankyou
Anonymous - 07/11/2012
Purchased: Alternator
superb!
fast and efficient, thank you!
Anonymous - 01/11/2012
Purchased:
good communication, would use again
works and good value
Anonymous - 31/10/2012
Purchased: Starter Motor
Good
Arrived on time and fitted
Anonymous - 27/10/2012
Purchased: Window Winder Handle (Manual)
Fast delivery and the part works well so thanks very much
Fast delivery and the part works well - what more is there to want than that! Thanks very much
Anonymous - 26/10/2012
Purchased: Idle Control Valve
excellent service, thank you.
No more to say
Anonymous - 21/10/2012
Purchased: Bumper Fog Light
fast service & excellent communication - thank you
cast excellent
Anonymous - 19/10/2012
Purchased: Starter Motor
Would highly recommend
great customer service, correct part, quick delivery.
Anonymous - 17/10/2012
Purchased: Air Con Compressor
The part provided was unserviceable as the plastic lug which connects to the the vacuum pipe was split and would not have created an air-tight seal. Fortunately I was able to transfer the polythene actuator seal from the part you supplied to my old actua
Anonymous - 16/10/2012
Purchased: VW Polo Fuel Flap Release
Very Good Service
Just like to say well done,very good Service
Anonymous - 12/10/2012
Purchased: Wheel Hub
quick efficient and exactly the part I needed
Within an hour the alternator was fitted and back on the road. no cleaning or adjustments, just straight in.
Anonymous - 11/10/2012
Purchased: Alternator // valeo,d socket 2 pin, screw thread in bottom rear bolt hole
good
very quick
Anonymous - 11/10/2012
Purchased: Door
Fast delivery, item I wanted.
Really pleased with the service! It has been really hard for me to find a tailgate in this colour and they were very quick and the cheapest on supplying the quote! The picture could of done with being taken with a better camera, so a little cosmetic work
Anonymous - 09/10/2012
Purchased: Boot/Tailgate Door (Rear) // Colour code LB5T - Steel Blue
Great parts and fast delivery well packaged.
Thanks for the part. price beaten is a new price +vat
Anonymous - 06/10/2012
Purchased: Starter Motor
Excellent, really helpful, highly recommend
Right part, quick delivery, great customer service.
Anonymous - 05/10/2012
Purchased: Air Con Compressor
polite helpful and speedy service!!
First time using Parts Master - very impressed all round satisfaction!
Anonymous - 29/09/2012
Purchased: Windscreen Wiper Linkage (OSF, Driver Side Front)
Arrived quickly, exactly the part I wanted, fixed my problem
Ordered it on Sunday, it was dispatched on Monday and it arrived on Tuesday. My local garage fitted it for me on Wednesday and the car is back on the road :-). I will definitely use this service again.
Anonymous - 27/09/2012
Purchased: Door Lock Mechanism
Arrived quickly, exactly the part I wanted, fixed my problem
Ordered it on Sunday, it was dispatched on Monday and it arrived on Tuesday. My local garage fitted it for me on Wednesday and the car is back on the road :-). I will definitely use this service again.
Anonymous - 27/09/2012
Purchased: Door Lock Mechanism
Excellent hassle-free service. Highlyu recommended. Thanks!
Superb service. Thank you.
Anonymous - 27/09/2012
Purchased: Car Jack
Excellent hassle-free service. Highlyu recommended. Thanks!
Superb service. Thank you.
Anonymous - 27/09/2012
Purchased: Car Jack
Fast service
Good website
Anonymous - 25/09/2012
Purchased:
Fast service
Good website
Anonymous - 25/09/2012
Purchased:
Fast Friendly Excellent
Phoned me and had all details I was looking for, paid for quickly and received item next working day and well packaged. Part worked fine and will definitely use again.
Anonymous - 24/09/2012
Purchased: Air Con Compressor
Fast Friendly Excellent
Phoned me and had all details I was looking for, paid for quickly and received item next working day and well packaged. Part worked fine and will definitely use again.
Anonymous - 24/09/2012
Purchased: Air Con Compressor
good service, fast delivery, goods were ok
paid for a rear spoiler and brake light, spoliler was unusable in my opinion, brake light had slight crack in it, brake light removed and placed in my rear spoiler all works well.
Anonymous - 20/09/2012
Purchased: Brake Light (Third, Boot, Tailgate)
Delivered on time and the right part. Will use again. Pleased
Did not like having to add more to comment,when I had already had written what I thought.
Anonymous - 19/09/2012
Purchased: Door Window Glass (NSF, Passenger Side Front)
super service and a helpful agent
the part has not been fitted yet but iam sure the after service will live up to the sales service
Anonymous - 19/09/2012
Purchased: Power Steering Pump
good, recommended
wrong box at first but sorted out very quickly with correct one. good communication, happy with service,recommend.
Anonymous - 17/09/2012
Purchased: Gearbox (Automatic)
Excellent service!
Item exactly what I needed!
Anonymous - 12/09/2012
Purchased: Boot/Tailgate Window Glass
thank you
it was ok,but no perfect
Anonymous - 08/09/2012
Purchased: Windscreen Wiper Arm
Dealer Response: We try our best to strive for perfection. Unfortunately no such thing in this life :).
Fast service, arrived just as described.
Fitted the part immediately upon arrival and it worked perfectly.
Anonymous - 05/09/2012
Purchased: Starter Motor
Good response after only part-order delivered initially
When receiving only part-order of Solenoid Valve Assembly and after various communications the the response to deliver the remaining part-item was very good I now have received complete order Thanks to their 'recovery' team - appreciated
Anonymous - 04/09/2012
Purchased: vtec solenoid valve assembly
Great
Many thanks for good customer service, in particular to Alisha for answering all my Qs and supplying the requested picture of the part.
Anonymous - 02/09/2012
Purchased: Honda F18B2/F20B6 Engine Oil Sump
Great, prompt & reliable service.
Great prompt service, goods as described,.
Anonymous - 31/08/2012
Purchased: boot carpet passat 04
excellent service & super speedy delivery - many thanks
an excellent service. would certainly use your company again. thank you.
Anonymous - 30/08/2012
Purchased: Wing Mirror (Manual) (OSF, Driver Side Front)
very courteous and knowledgeable in what I required
Received parts in good order ,only problem the delivery driver would not let me open the parcel before signing said if I did he would take the parcel back so I h ad to take a chance and sign but made a note on his delivery sheet unopened before signing ,e
Anonymous - 30/08/2012
Purchased: Headlight (Pair, OSF & NSF)
Fast, efficient and easy to work with
Not been able to check parts yet but service was excellent
Anonymous - 30/08/2012
Purchased: diesel pump and injectors
excellent service, would use them again
nothing more to add
Anonymous - 28/08/2012
Purchased: 1 steering rack
brilliant service, would recommend
they even sent me a picture of part when they took off car
Anonymous - 26/08/2012
Purchased:
Great, got the part quickly
No problems would recommend this company
Anonymous - 17/08/2012
Purchased: Fuel Injector (Petrol)
right product , delivered on time
Service was very good and part was delivered next day as promiced
Anonymous - 16/08/2012
Purchased: Window Switch (Electric) (NSF, Passenger Side Front)