487 reviews on partsgateway.co.uk
Seller Profile
Specialist Dismantlers
Specialist Dismantlers of Vw Audi Seat & Skoda Car Parts
Leading Suppliers of Late Model German Car Parts, We Put Every Effort Into Supplying a Competitive Service to All Our Customers.all Supplied Parts Are Fully Guaranteed and Come With a Full Money Back Guarantee. Next Working Day Delivery Provided on All Parts.we Have 100 S of Vehi...
Specialist Dismantlers of Vw Audi Seat & Skoda Car Parts
Leading Suppliers of Late Model German Car Parts, We Put Every Effort Into Supplying a Competitive Service to All Our Customers.all Supplied Parts Are Fully Guaranteed and Come With a Full Money Back Guarantee. Next Working Day Delivery Provided on All Parts.we Have 100 S of Vehicles Currently on Site With 1000s More Broken to Date. Most Parts Are Cleaned, Tested and on the Shelf, Ready for Dispatch.
We Offer a 10% Discount to All Customers Who Have Purchased From Us Before. If You Have Any Questions or Need Some Advice on Fitting Your Part, We Have Fully Trained Staff at Hand to Help Assist You. So Don't Delay, Give Us a Call Today.
Try Us for Quality Not for Price
We Look Forward to Having You as One of Our Many Happy Customers
Please Contact One of Our Dedicated Team on: 01706 881111/01706 881122
90-days Warranty on Most of Our Used Parts for Your Peace of Mind, and Can Also Provide a Collect, Supply & Fit Service on All Our Engines (With a Resulting Further Extended Warranty of Up to 12 Months).
We Operate a Quick, Reliable Uk Mail Order Service via Uk Mail and Also Ship Worldwide.
All Major Credit & Debit Cards Accepted or You May Wish to Collect From Our Premises.
Yard 2 Moss Hey Street
Shaw
Oldham, Lancashire
OL2 8QL
Tel 1: 01706 881111
Tel 2: 01706 881 122
Specialist Dismantlers Reviews
Spare wheel arrived in good condition when expected.
Mrs S E Furey - 29/04/2024
Purchased: space saver spare wheel , jack and retaining fixing for boot
excellent customer service unsupplied department I was looking for
Martin Hill - 28/03/2024
Purchased: passenger side underneath the protective tray
good service
Fred Wilson - 28/03/2024
Purchased: seat belt stalk n/s
Brilliant service and very fast delivery
Trevor Potter - 27/03/2024
Purchased: Parcel Shelf
Very pleased! They checked the compatibility of the replacement part (heater blower + board) with my car and confirmed it was the right part. Part ordered on Saturday morning and arrived on Tuesday morning. Packaging intact. Item looked fine. It wasn't ex
John Pierpoint - 27/02/2024
Purchased: blower motor
Ordered early afternoon Thursday, received following Tuesday. Not the next day service advertised. No confirmation of despatch, tracking, or delivery information supplied until asked for. Friendly service, and part as described.
Simon A - 01/02/2024
Purchased: Cylinder Head
Purchase a parcel shelf for my VW passat that was £90 cheaper that anywhere else I could find online. Quick responses on communication and dispatched and delivered immediately. Highly recommend. Thank you.
Ray Garner - 29/01/2024
Purchased: Parcel Shelf
Good service but people dont speak clearly when on the phone and many speak too fast and gabble
Andrew Sierant - 17/01/2024
Purchased: Wing Mirror
Great communication very professional.
Michael Mcnish - 05/11/2023
Purchased: Door Card
Quick easy
Grant frisby - 06/09/2023
Purchased: Sun Visor
Correct part delivered in 4 days and at a good price.
ashley homburg - 03/08/2023
Purchased: Air Conditioning Pump
Spoke with the guy on the phone, he was very polite and friendly. Looking forward to receiving the part ????
Luke Bright - 27/07/2023
Purchased: Seat Belt
Good decent part no complaints with it bit slow on arriving apart from that will definitely use again
Gerald Cosgrove - 27/07/2023
Purchased: Air Filter Box
Great service!
Mohit Gupta - 27/05/2023
Purchased: Boot Cover
Excellent, great service
Anonymous - 16/05/2023
Purchased: Wing
Excellent service friendly and helpful, parts arrived next day as promised
Darren Graham - 13/05/2023
Purchased: Wiper Motor
No hassle, part found near enough immediately, received part on the next working day, i would thoroughly recommend, excellent service!
Edward White - 28/04/2023
Purchased: Rear Light Lens
This deal was easy, they are quick and accurate just recommended.
Anonymous - 07/04/2023
Purchased: Under guard
Cannot fault the Spare wheel good tyre good
Anonymous - 28/02/2023
Purchased: Steel Wheel
really efficient,knew what they were talking about
Anonymous - 27/02/2023
Purchased: steering column adjustment lever
Great service
Anonymous - 02/02/2023
Purchased: Front Grille
The product received was not clean, I believe they just pulled it off from scrape yard wrapped it up and sent it
Anonymous - 28/01/2023
Purchased: Parcel Shelf
Wheel came with tyre also and delivery took 2 days
Anonymous - 25/01/2023
Purchased: Steel Wheel
Friendly and helpful
Anonymous - 21/01/2023
Purchased: 5k0.953569.c
very pleased
Anonymous - 20/01/2023
Purchased: Fuel Sender Unit
Quick and easy to us
Anonymous - 16/01/2023
Purchased: Tailgate Locking Mechanism
Fantastic had for five quotes quick easy
Anonymous - 01/12/2022
Purchased: Inlet Manifold
Answered all questions. Very easy to deal with. Thank you
Jonathan Bostock - 30/11/2022
Purchased: Power Steering Motor
Brilliant service
Anonymous - 23/09/2022
Purchased: front bumper skin
Brilliant service, items arrived very quickly and the guys were great to deal with
Anonymous - 23/09/2022
Purchased: front bumper skin
Asked for quote, received back within minutes. Called up and sorted out order.no problem
Anonymous - 28/07/2022
Purchased: Space Saver Wheel
Absolutely fantastic service from start to finish. So reassuring & informative of my enquiry. ???? recommend and will definitely use this company again. Thank you SO much
Anonymous - 22/07/2022
Purchased: Boot Lock
Great service and delivery was very quick, item was well packaged.
Anonymous - 12/07/2022
Purchased: 3AA 907 044 AG
Great servive , got the exact item that i wanted will certainty use again
Anonymous - 07/07/2022
Purchased: Stereo CD Player
Very professional company to deal ????????
Anonymous - 01/07/2022
Purchased: Wiper Motor
Great fast service, have recommended to my friends and will use again.
Anonymous - 27/06/2022
Purchased: Boot Lock
Quick and easy to get a good price for the part I needed!
Anonymous - 13/06/2022
Purchased: Air Conditioning Pump
Very helpful on the phone so I got the right part for my car
Anonymous - 09/06/2022
Purchased: Space Saver Wheel
Brilliant- good range of quotes and responsive sellers. Hassle free and best prices .
Anonymous - 20/05/2022
Purchased: Wiper Motor
Very good service, delivery was fast, items well packed very secured, communication excellent thank you
Anonymous - 27/04/2022
Purchased: Wing
very good, polite and efficient. right part delivered next day as promised. part older than i imagined but works and got me out of trouble. thanks
Anonymous - 25/04/2022
Purchased: Boot Lock
Very easy to deal with, won't know if parts are correct until delivered but cannot fault so far.
Anonymous - 07/04/2022
Purchased: Space Saver Wheel
The buying experience was excellent, the delivery delivery which was no fault of the seller was not the next day
Anonymous - 24/03/2022
Purchased: Space Saver Wheel
All good, no issues, great comms. As described
Anonymous - 18/03/2022
Purchased: WHEEL
Very good service and easy purchase
Anonymous - 07/03/2022
Purchased: Alternator
VW Polo fuel filler flap was perfect colour match, really good service.
Anonymous - 13/02/2022
Purchased: Fuel Flap
Couldn't pay online so had to ring. Asked for an email receipt and not received one yet
Anonymous - 07/02/2022
Purchased: Seat Belt stalk - rear right
easy to use, good communication
Anonymous - 28/01/2022
Purchased: Airbag Deactivation Switch
Fantastic , as promised and delivered to the correct address
Anonymous - 28/01/2022
Purchased: Fuel Flap
Great service when buying the item ,not yet received the item
Anonymous - 27/01/2022
Purchased: Wing Mirror
satisfied with the part
Anonymous - 06/01/2022
Purchased: Fuel Flap
Good guys who delivered what I needed at a decent price.
Anonymous - 22/12/2021
Purchased: Gearbox
Rapid reply and fair price thank you
Anonymous - 20/12/2021
Purchased: Air Filter Box
very good, and efficient
Anonymous - 17/12/2021
Purchased: Gearbox
Ordered over the phone no problems
Anonymous - 24/11/2021
Purchased: Power Steering Motor
Very professional over the phone , look forward to delivery
Anonymous - 12/11/2021
Purchased: Rear head rest
Quick and easy purchase
Anonymous - 09/11/2021
Purchased: Subframe
Great Service
Anonymous - 04/11/2021
Purchased: Power Steering Pump
Fantastic service
Anonymous - 27/10/2021
Purchased: Door
Great service
Anonymous - 18/10/2021
Purchased: Door
Very good service
Anonymous - 07/10/2021
Purchased: Window Switch
Quick easy and happy with the service
Anonymous - 05/10/2021
Purchased: Parcel Shelf
Excellent service
Anonymous - 20/09/2021
Purchased: Headlight Switch
Easy to use, and very quick responses Thank you
Anonymous - 09/09/2021
Purchased: Window Switch Bank
the part arrived on time and is in great condition will definitely use again
Anonymous - 05/09/2021
Purchased: door seal for drivers door
great service
Anonymous - 27/08/2021
Purchased: Seat Belt Stalk
a**** great customer service
Anonymous - 23/08/2021
Purchased: Parcel Shelf
First item lost, resent, took two weeks altogether therefore 3 stars.
Anonymous - 12/08/2021
Purchased: Seat Belt Stalk
Very easy to talk to and helpful
Anonymous - 09/08/2021
Purchased: Boot Carpet
Part was delivered on time But was wrong fan cowling for my car luckily same fans so could swap out and use.
Anonymous - 06/08/2021
Purchased: Radiator Fan
excellent and friendly service;
Anonymous - 03/08/2021
Purchased: Fuel Flap
Although it took a bit longer to get the fuel injector I needed it was out of their control as they were having computer problems. They were very helpful and kept me informed about the progress of my order. The part is now fitted and working perfectly. Th
Anonymous - 27/07/2021
Purchased: Fuel Injector
Great Service, part arrived on time as promised. Thank You
Anonymous - 09/07/2021
Purchased: Heater Matrix
Brilliant Service. Cannot fault their customer service and knowledge of part I required. I didn't have the part number for my steering rack. The gentleman I spoke to assured me it was the correct part. From the day they took payment the part was delivered
Anonymous - 30/06/2021
Purchased: Steering Rack
Friendly efficient service, especially from Sam who went the extra mile to help me with my order the other day. Thanks Sam????
Anonymous - 25/06/2021
Purchased: Undertray
Great people to deal with no delays on the phone or having to find the right person to deal with. Very easy and straight forward.
Anonymous - 11/06/2021
Purchased: Air Filter Box
on time just the job.many thanks
Anonymous - 09/06/2021
Purchased: o/s/front wiper arm
Good lads great help sorted my issue straight away,Will use again.
Anonymous - 26/05/2021
Purchased: AUDI A1 1.6tdi Reg DA61JZN Sqib ring 5k0.953.569.H
Perfect will use again
Anonymous - 25/05/2021
Purchased: Towbar
No problems- simple telephone discussion, payment and item was here the following day.
Anonymous - 23/05/2021
Purchased: Spacesaver wheel
quick and good service
Anonymous - 12/05/2021
Purchased: Space Saver Wheel
Brilliant price and brilliant service
Anonymous - 07/05/2021
Purchased: Instrument Cluster
Great service delivery fast perfect for all ur car parts
Anonymous - 30/04/2021
Purchased: Wing Mirror
Good service
Anonymous - 26/04/2021
Purchased: Fuel Flap
Fast efficient friendly service saved me 50% more than happy
Anonymous - 20/04/2021
Purchased: Seat Belt
Super easy to find a part, great prices. Only just ordered so can't talk for the quality. But so far would recommend.
Anonymous - 16/04/2021
Purchased: Door Lock Mechanism
Very happy with my experience with Specialist Dismantlers
Anonymous - 12/04/2021
Purchased: Space Saver Wheel
Gréât service
Anonymous - 07/04/2021
Purchased: Drivers side leg and hub
Very helpful and prompt service, thank you.
Anonymous - 07/04/2021
Purchased: Wiper Arm
Quick response, good advice, quick delivery and excellent price - nothing negative at all !!!
Anonymous - 07/04/2021
Purchased: EGR Valve
Have rang and spoke to many places found these the best and most helpful and will deal with them first from now on
Anonymous - 01/04/2021
Purchased: Fuel Injector
Very good service, well done
wojtek - 01/04/2021
Purchased: Bumper
Super speedy on the quote, answered my queries efficiently, order was completed over the phone (due to technical difficulties with PayPal) and it arrived before the estimate. Part fitted perfectly. All round top class service, I cannot fault them.
Anonymous - 24/03/2021
Purchased: Wing Mirror
Super service :)
Anonymous - 18/03/2021
Purchased: EGR Valve
Arrived promptly
Anonymous - 18/03/2021
Purchased: Parcel Shelf
I am a return customer and always find the service is on point.Parts are correct and working fine when put onto the car.Staff are knowledgeable and assist you with any queries.
STEPHEN Glasbey - 10/03/2021
Purchased: Parcel Shelf
Excellent company to deal with.Thank you
STEPHEN Glasbey - 10/03/2021
Purchased: Window Regulator
Dispatch note next day..2days later Stated it was good condition lots of scratches and marks disappointed in service and confition
Anonymous - 01/03/2021
Purchased: Wing Mirror
Dealer Response: Dear Customer.The delivery provided is a next working day delivery.You placed the order on a Friday.We provided same day dispatch.The weekend is not a working day.Delivery shows wing mirror was deliverd on Monday.In regards to you stating the wing mirror
Excellent. Received quotes for part required within minuted
Anonymous - 11/02/2021
Purchased: Door Lock Mechanism
it was made super easy and with a quick turnaround
Anonymous - 09/02/2021
Purchased: Door Card
Parts ordered arrived on time and exactly as described at a very reasonable price. Thank you!
Tim Povall (Google) 23/05/2024
Sold a broken part that wasn't even tested and when I spoke to then on the phone they admitted never testing it and asked me to take it back and when I did the office stank of drugs I wasn't given a refund and I was threatened with violence if I took them to court!!! These people can not be trusted!!! I am over £700 out of pocket because of these con men!!!!!
andrew piddington (Google) 20/05/2024
Ordered an Audi A3 door mirror unit, part was delivered next day exactly as described with no marks or scratches. The price was lower than other breakers as well. I would use them again.
Steve Jackson (Google) 20/05/2024
Scam artists! Will send you the wrong part intentionally and when asked to return it will tell you part was damaged. So not only will you lose out on the part but the postage for sending it back also.
Tahir Shah (Google) 27/03/2024
Quick to take payment, even quicker with the huge number of excuses. Never got the part. Never saw any proof of postage. They stopped replying in the end. Had to issue a credit card chargeback. Been over a month now and nothing. Do not use
west Cork (Google) 27/03/2024
Very good service and has parts at the best price would definitely recommend very trustworthy
ZXGAM3R (Google) 27/02/2024
Advertise a part then change the price to higher price. Avoid full on scam artists. I don't understand how they in business
immran khan (Google) 27/01/2024
I ordered a part for my car, was told that it would be posted as next day delivery and would arrive within 2 days. I didn’t get the part until 10 days after I ordered it, phoned up multiple times and was told a different story each time about why it hadn’t arrived yet, including parcelforce losing the item which on the last phone call I was told just wasn’t the case. I was then given the tracking number: which showed me that it was dispatched eight days after I ordered it. This means that every time I was told that it was on the way wasn’t true. When I opened it, the part was dirty and still had broken bits from the old car attached to it but more importantly was the wrong part. When I ordered, I provided my number plate, a photo of the part on the car, and even the official part number, as well as calling prior to ordering to make sure it was the right part. I called up the day it arrived and asked for a refund as it’s the wrong part and asked if they could arrange a collection which they agreed to. It has now been 21 days since I ordered the item, and 11 days since I confirmed that it is the wrong item. I have called this company 17 times in total, even messaged and was ignored. I’ve been fobbed off that I have to wait until the manager is in before they can do anything. I asked them to contact him as I’ve been waiting so long to be told they’ll try to contact him and get back to me which they never did so I had to keep chasing. I managed to speak to the manager today and was hung up on twice. He is giving me a partial refund but refusing to refund the delivery. He says he’s not arguing with me about whether it is the right part or not. He accused me of abusing his staff which is categorically not true. I spoke to two people over this time, one person I spoke to was really friendly, the other person was so rude. The only thing I did do was lay it out on the table that they have lied to me multiple times and kept me waiting weeks so I have to keep chasing, and said that it was ridiculous, it shouldn’t be this hard to get a refund for a wrong part when I even gave them the part number I needed.
Jacob Robins (Google) 27/12/2023
Called all over for a power fold VW Golf wingmirror. These guys had one in. Thank you
Mark Lockwood (Google) 27/11/2023
michelle Marshall (Google) 27/10/2023
Collected my parts today. Very impressed and best of all they were in colour. Thank you to Jay and the Team.
HOSEIN AREZ (Google) 27/10/2023
E j Edwards (Google) 27/09/2023
Brendon David (Google) 27/09/2023
Specialist Dismantlers had what I needed, and prices were a decent. Good service, though.
Paul Labi (Google) 27/09/2023
Very helpful guys saved me on a part I needed, also pointed me in the right direction Highly recommend
Kamal Ibrahim (Google) 27/09/2023
My go-to for auto parts. They have a vast inventory, and the staff is incredibly knowledgeable and helpful.
victor gitangu (Google) 27/09/2023
Product was described 100% good fellas and were very helpful. Would recommend anytime
Shaz Khan (Google) 27/09/2023
Exceptional service. They had the exact replacement part I needed, and the staff was incredibly knowledgeable and helpful. Fast and efficient, I'll definitely be returning.
Anurup Mondal (Google) 27/09/2023
I've been a loyal customer here for years, and for good reason. The quality and selection of car parts are unmatched.
Kyle Mufasi (Google) 27/09/2023
I stumbled upon this gem of a car parts store, and I'm thrilled with the find! They have a vast inventory, and their team goes above and beyond to assist customers. Prices are reasonable, and I couldn't ask for better service.
Michael George (Google) 27/09/2023
Five stars all the way! Specialist Dismantlers is a lifesaver. They've helped me find rare and obscure parts for my car restoration project. Knowledgeable staff, fair prices, and a comprehensive selection make this place the best.
Charley Wolfgang (Google) 27/09/2023
They have consistently exceeded my expectations. Whether it's a small replacement part or a major component, they always have what I'm looking for. Plus, the staff's expertise has saved me time and money.
Johanna Abruzzi (Google) 27/09/2023
Chauncey Epstein (Google) 24/09/2023
I had an extremely disappointing experience recently when I ordered a flywheel, only to receive the wrong part. To make matters worse, instead of providing a refund or offering to rectify the mistake, the owner of the store argued his way out of taking any responsibility. It was quite frustrating to hear him claim to be honest while refusing to make amends for the error. I strongly advise everyone to avoid this establishment at all costs. The blatant lack of customer service and the owner's refusal to acknowledge his mistake and provide a solution make it clear that this is not a trustworthy or reliable place to do business. Save yourself the headache and find a more reputable store to purchase your automotive parts from.
Mohammed Javed (Google) 27/08/2023
Absolute shambles avoid at all costs, I'm told by the bloke selling it to me that the gearbox is off of an identical car to mine, that was a flat out lie! I know this because they have never made a 4wd version of my car. 2 weeks down the line with the wrong gearbox having been delivered a day later than it should have been I'm now told that the other gearbox that they had that will fit my car and will replace the incorrect one they have sent is also incorrect and won't fit and they don't have one that will in fact fit my car, so all they can apparently do is apologise for wasting 2 weeks of my time when I could of been trying to find the correct box and refund me. Completely pitiful, you claim to be VW group specialist and you can even tell the difference between the variants of one of the most common gearboxes they make!
John Dean-Smith (Google) 27/07/2023
Sent a different gearbox to the one I ordered and paid for, agreed with Michael from the company that they would arrange a collection and refund. When I checked when it was going to be picked up spoke with Adam who refused to get it picked up or refunded, very rude told me to 'knock myself out'. Update: the owner contaced me and advised that he had terminated Adam's contract with the company. Refund now issued for the gearbox and matter resolved.
Dave Herring (Google) 27/06/2023
DO NOT BUY FROM THESE PEOPLE, THEY WILL SEND YOU ANY SEATBELT AND SAY ITS THE ONE FOR YOUR CAR. THIEVES.
Eddy Best (Google) 27/05/2023
Owner is rude, completely ignored me so he could have a chat with his mate. Prices are ridiculous. He’s is obviously used to trying to rip people off.
Michael Smart (Google) 27/05/2023
Terrible dishonest DONT use I never dealt with people like this I bought Engine for £2250 faulty oil leaked I phoned them they said refund you for repair .£380 costing repair never did l called them many times keep telling me they did and send me incorrect turbo I returned back never refund keep telling me ring as another day
Mofak Ahmad (Google) 27/05/2023
Rip off merchants! Send you the wrong part and leave you to pick up the pieces! Its ok i paid with credit card thanks for the free pump 🤙
Jamie Stenhouse (Google) 27/05/2023
Adam is rude and unhelpful and refuses to give a refund for a faulty part despite selling an item with a three month guarantee I also think they are writing their own reviews!!!
Sinead Corrigan (Google) 27/05/2023
Had a axle of them, turned out they sent the wrong one, they refused to collect it and a refund, will now have to take legal action to recover my money, I would not recommend this firm to anyone,
Martyn Lewis (Google) 27/05/2023
ordered a cbb engine but hot supplied a cbbb engine ! they said it would fit, my garage said it did not , refused to exchange ! Avoid
huw davies (Google) 27/05/2023
they are 100% scammers, I bought a battery for Octavia today but the battery they sold to me for £35 is absolutely dead I could not get started the car so I took it for refund but refused to refund, and told me they can only give me a credit note. I didn't took the credit note.this is not the first time. I will not deal with these scammers again.
Mashuk Miah (Google) 27/05/2023
Very unprofessional bought a part and it was defective and when I went to return it instead of giving me the refund the owner of the yard gave me the replacement and when I asked does this part works because it’s ridiculous going back and forth and time consuming. Long story short the replacement part gave me that did not work either. I called him to let him aware of the situation, he was being so pathetic on the phone and goes I ain’t giving you no refund. Before you buy anything thing from this yard make sure it works. You don’t Wana end up in my shoes. Total waste of time. Very disappointed with the service.
hassan nadeem (Google) 27/05/2023
Hard to describe what a shambles this place is. I ordered a part, never arrived. Had to call them about 20 times over 30 days, yes 20 times. Every time they promised to do something (e.g. check with courier, sent a replacement part, call back tomorrow). they never did any of those things. Adam accused me of having the part whilst claiming a refund even though his own courier couldnt tell him what happened to the part. 20 calls later I managed to get a refund but even then it wasnt a full refund. I cant recommend strongly enough to stay away from these time wasters.
Will Prendergast (Google) 27/05/2023
I would never deal with this company again.Seemed really helpful at the start. Once the sale was made, different story,when i contacted to explain the issues with engine supplied, they firstly tried telling me it wasn't them who supplied me the engine. I had the wrong number,alarm bells start ringing at this point.The parts they supplied was clearly wrong. Photos sent to them to show the difference.they constantly fobbed me off with, manager isn't in the office, he's the only one who can sort this out.so after day's of phoning,manager was then on the other line. Eventually I asked who I was speaking with. Was told Colin, spoke to Colin several times to be fobbed off again. Then I got told there's no Colin working there. It's taken me weeks to get my money back, I think the only way I got refunded was engine purchased through a 3rd party website, if it wasn't for them stepping in. I'd still be arguing about refund. Go to a reliable breakers, not these dodgy,lieing company. Only thing you promptly reply to is a bad review. I definitely have the right company. Couldn't be bothered to sort the issue out at the time. I know you don't have a Colin working there! You clearly lied when on the phone to me saying to ask for Colin. Why would I waist anymore of my time to contact you. I'd never want to deal with you,or your company ever again. I just want other people to know how badly your company is run. Aftercare, there is no aftercare.
P Thomas (Google) 27/05/2023
AVOID!! Ordered a part (ACC radar for 2013 VW Golf) on 9/1/23, got an email to say it had shipped on 13/1/23 and only received it 28/2/23. Rang up 29/2/23 after VW garage said part was faulty requesting a refund and asking for a return address. Adam said not a chance and said I was lying to try get money from him. Multiple emails and phone calls later I'm no further forward. Having to try trading standards etc to get my money back! AVOID!!
Tp O'Hagan (Google) 27/05/2023
Ordered a part on a Thursday at around midday, delivery was “estimated next day delivery”, I knew this wouldn’t be realistic for my address but item was not posted until the Monday when I received notification it had been posted despite being told it would be posted on the Friday and with me for the Monday. It is now the following Wednesday night and still no item arrival, been told it would arrive either Tuesday or Wednesday but that was another lie. Would not recommend buying anything from this place, spend the time looking for a place that actually does what they say and don’t make the mistake me and many other made on here.
Connor Coutts (Google) 27/05/2023
Bought some parts for my R Line Scirroco from this company, over 2 orders. Really friendly and helpful guys to deal with on the phone, really good prices and the delivery was very fast. Unfortunately the parts didn't fit, and I have been completely ignored since. Cost me hundreds in wasted labour fees, money on the parts and just weeks of my time.
DannyyK2 (Google) 27/05/2023
Matthew Lowe (Google) 27/05/2023
Carl Khan (Google) 27/05/2023
used before, very good service! fast delivery and good service given
Tyler Ingham (Google) 27/05/2023
EXCELLENT SERVICE.ORDERED FOR A NEXT DAY DELIVERY. RECEIVED ON TIME,FULL TRACKING INFORMATION PROVIDED TO ME AND MOST OF ALL PARTS WORKING FINE.
SAM KHAN (Google) 27/05/2023
Really impressed, roof rails arrived next day well packed complete with fittings.
Keith Burn (Google) 27/05/2023
Thank you guys for sourcing the part i needed amd looking after me. Very helpful staff will defo recommend !!
Hamid Qureshi (Google) 27/05/2023
An all round brilliant service, good on price and very nice honest people 👏🏼 will defo use again in future
Mohammed Bilal (Google) 27/05/2023
Been here for many years for my car parts, friendly staff go above and beyond to locate your parts, wouldn't go anywhere else, thankyou very much for your service x
aliyah mahmood (Google) 27/05/2023
Good service, no waiting and had the exact part we needed will be using again
Mohammed Ahtsham (Google) 27/05/2023
Excellent service, delivered parts when thay said thay would can’t be faulted highly recommend
Mobeen Hussain (Google) 27/05/2023
Amazing service, my car door came in immaculate condition & really fast delivery. Highly recommend
Nathan Willis (Google) 27/05/2023
Came in for a part the staff was very helpful the part was in very good condition and knew what I needed straight away with very reasonable prices would 1000% recommend to family and friends
Bethany Taylor (Google) 27/05/2023
Excellent service highly recommend purchased a engine had it fitted all running well. Thank you guys been a great help
talha nasim (Google) 27/05/2023
Genuinely don't know where all these negative reviews came from, these guys are by far the best in this game, needed a mk3 octavia gearbox as mine had failed,called yesterday and not only did they have one on very low milage they managed to get it from Oldham to Surrey OVERNIGHT 10/10 will definitely be recommending them to friends family and customers. Thank you once again for the premium professional service
matthew buckett (Google) 27/05/2023
Excellent service. These guys contacted me after I placed a part request on 1st Choice Spares. The door arrived swiftly, well packed and in very good condition. Replacing the door on my daughters car is going to save me lots against repairing the original.
Clive Richards (Google) 27/05/2023
Don’t know where to begin with these guys, customer service, price, part quality, everything from start to finish was second to none. Ordered a rear bumper from my car on Tuesday and was with me before I had even started work the next day. Enquired about another part I needed for my car which they were able to provide and again was on my doorstop early the next morning. Can’t thank the guys enough for the quick responses, quick delivery and excellent service. Will be back for any parts I may need and will be telling anyone looking for German car parts to get in touch with Specialist Dismantlers. Top top business! Thanks again guys!
Mohammad Omair (Google) 27/05/2023
Spoke to Adam, really helpful chap. Need a part that I was unsuccessful in sourcing it. Adam was extremely helpful and provided me the relevant information needed and provided pictures of the item. When received, it was exactly as it was described. Really appreciate Adam ensuring that I was in receipt of an exceptional customer service. I would highly recommend this place for your parts. Ask for Adam and I'm certain he will look after you. Thank you again!
Mohammed Ali (Google) 27/05/2023
BEST PARTS SPECIALISTS ⭐️⭐️⭐️⭐️⭐️ My parts order was carried out in a timely and professional manner. Taking away any doubts I have by taking that time to answer every question I had. I highly recommend their fully tested authentic parts which deserves full marks. If you want a reliable, HONEST and excellent parts, they are your guys and the one to pick! You won’t find a better German cars/ all cars parts site in my opinion. Even my mechanic complemented the quality of their car part. I hope they continue with a bright future. Thank you again Adam and team 😃 Daisy
Dee (Google) 27/05/2023
Majid Hussain (Google) 27/05/2022
jason kierans (Google) 27/05/2022
Bash Hussain (Google) 27/05/2022
Told if not correct bring back once Ito it back Refused to give money back. Cowboys Avoid them
Zidane Khan (Google) 27/05/2022
Bought a part for a skoda fabia, turns out it's from a stolen car . They refused to give me a refund and the matter is now being reported to the police
Fessal Shazad (Google) 27/05/2022
Beware. Mis-sold a part (a PD100 turbo sent instead of a PD150). Refused to correct their error or even entertain a discussion as the '14 days' had elapsed. Maintained is was a PD150 turbo on the phone but wouldn't put this in writing. Wouldn't take payment on card, only BACS, so I have no come back through card provider. I now am left with a part that isn't right for my car. Very rude, very shifty, buyer beware.
colin murphy (Google) 27/05/2022
Had to write this as feel slightly ripped off! I ordered a Seat Xcellence glove box which I duly paid for with debit card over the phone. The next day one of the staff rang to take payment again (I thought this had already gone through but they had a problem my address details) Timing worked against me as having not long given payment SEAT rang (they'd rang previously and I hadn't picked up the call) with a 'good will gesture' to honour the price of the faulty glove box. I rang the dismantlers straight away but was told the part had been dispatched already (half an hour after payment) I can say I was initially pleased with getting the chance of the glove box which arrived in good condition and seemed a fair price - it was just timing that worked against the deal. I now feel dissatisfied at having paid for postage to send it back ( I would have been ok with this as SEAT came up trumps eventually ) but they also took 20% off the refund. The person sorting refunds out on Fridays wanted 25% but I'd been quoted 20% earlier so he stuck to that. Just wanted to flag up that I'd be wary of dealing with them again as they seem to be out to get what they can from the customer - not focused on customer care.
Joy Trakkas (Google) 27/05/2022
Sent wrong turbo. Waste of time. Awful customer service. Very dishonest company. The part number was deliberately damaged on the turbo to make it look like it’s the right turbo. They refused to refund when I returned the heavy item back to them. FRAUD EDIT. yes you have dealt with me. I still have the wrong turbo you sent me and refused to refund. Robbed me off my £290. You are dishonest traders and a disgrace to the trade.!
Mohamad Haqdad (Google) 27/05/2022
Terrible dishonest got a price on turbo for Skoda through parts gateway from them they quoted £183 including delivery spoke to Adam he said if I pick it up it would be £175 rang them next morning to find out if they still have the part before I leave to pick it up they said yes and it would be £275 now. The rating is 3.6 and it shouldn’t be even that. I been driving for 27 years and dealing with many people never have I ever dealt with such CHEATING, DISHONEST people in my life. Stay well away from these guys.
Javid Hussain (Google) 27/05/2022
This is a terrible supplier. I gave this SO CALLED Audi Specialist the Reg of my car the year and the specific part number and they still sent me a shock for an A3/ 4 year newer TT, it was also damaged out of the packaging , which the garage will confirm. They sent the incorrect part and then tried to tell me I was wrong and the part was correct, they asked me to send pictures of the part and my original shock….? Because I’ve called after 14 days (18 days ) I’m not entitled to a refund as it’s my fault. Sending customers the incorrect/ damaged goods and doing nothing to rectify the problem seems to be a trend if you look at the reviews
Matt Bucher (Google) 27/05/2022
DO NOT USE - appalling service. I ordered a part which arrived late so I missed my chance for repair at the garage, then had to delay as needed the car. The part clearly wasn't checked, I spent nearly £400 having a faulty part installed. The part was only under warranty for 3 months but that did not cover the cost of installing a faulty part. When I complained politely but firmly, they accused me of 'bullying' and 'slander'. I will post about this suppier in as many local groups as possible. People buy in good faith hoping to save money by getting the part themselve. Totally unacceptable.
Forestcat1 (Google) 27/05/2022
DISHONEST, TERRIBLE AFTER SALES Had a terrible experience, initially the salesman was brilliant (Michael), part was described as immaculate and complete. It was dispatched fairly quickly. It was delivered by a courier who left it on the driveway, it turned out to be damaged once it was unwrapped. I called to explain and see if I could get a replacement, initially was told they don’t have another one like it in stock. Spoke to the manager who offered a partial refund as it was the courier’s fault the part was damaged, they assured me it was perfect when they sent it. Apparently I should have unwrapped it and inspected it at the point of delivery (I never had the chance!!) I realised they are not going to give me a refund so I decided to accept the partial refund. They promised the refund would be issued as soon as I sent my account details. After sending the details, almost a week has passed and nothing. Every time I call them they have a different story as to what has been done. I would personally never use an untrustworthy supplier like this, however, if you're really stuck make sure you pay using a credit card or PayPal.
Kaisar Khan (Google) 27/05/2022
This is a terrible supplier. They sent the incorrect part and then tried to tell me I was wrong and the part was correct. I had to send multiple pictures of the part and part number to prove it was not the correct part. It is now over 2 months later and they are refusing to refund me. Making up stories about only being able to refund on a certain day and when I have called them on this day, two weeks in a row, they say that they will issue the refund but never do! I have contacted Parts Gateway support who originally put me in touch with this company but they are also not being very helpful. I now have no choice, but to take this business to the small claims court. Do yourself a favour and don't use this joke of a company.
Michael Brennan (Google) 27/05/2022
My cousin recommended this place to me and they provided an excellent service, will be using again!
Ben Hampford (Google) 27/05/2022
Excellent service,the staff have great knowledge of the parts I required and give me some good advice.Overall I will give them 5 Stars.Will be recomending to friends and family. Thank you guys.
David Hampford (Google) 27/05/2022