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Dronsfields Ltd Reviews

17076 reviews on partsgateway.co.uk

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Dronsfields Ltd

Dronsfields is a specialized family-owned business that offers affordable Mercedes car and van parts, along with repair services. When it comes to Mercedes replacement parts and repairs, there's no one better than us. With over four decades of experience in the replacement parts industry, we have significantly expanded our operations. We take immen...

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Dronsfields is a specialized family-owned business that offers affordable Mercedes car and van parts, along with repair services. When it comes to Mercedes replacement parts and repairs, there's no one better than us. With over four decades of experience in the replacement parts industry, we have significantly expanded our operations. We take immense pride in our status as the UK's premier independent Mercedes Benz specialists for replacement parts and repairs. Our family-run enterprise has flourished over the years.

Melvyn Dronsfield established the company in 1968. Initially, our business revolved around the trade of vans and commercial vehicles. However, we later made the strategic decision to focus exclusively on Mercedes Benz vehicles and their parts. Much has changed since our inception. We now have a workforce of over 50 highly skilled individuals operating across various departments. These include our advanced dismantling yard and the bustling sales office, overseen by Ian, the youngest of the Dronsfield siblings.

Our Manchester-based dismantling yard handles a significant turnover of vehicles, allowing us to offer a wide selection of spare parts for various Mercedes models. You can check the current inventory in our dismantling yard here. To ensure you receive top-notch service, from vehicle inspections to spare parts, we employ cutting-edge equipment and highly trained Mercedes specialist technicians.

We've expanded our reach to the global stage. Not only do we provide top-quality services to most parts of the UK, but we also ship and export parts worldwide, from New Zealand to Saudi Arabia. While our business has evolved and grown, our dedication to quality and our family values have remained unwavering.

Affordable Mercedes Parts

We've kept our prices extremely competitive. You'll receive exceptional service at rates that won't strain your wallet, unlike the costs associated with visiting your local Mercedes dealership.

Our motto is simple: buy with confidence. You're purchasing from the largest and the best in the industry!

Please note that in addition to used spares, we also offer new Mercedes Benz parts, which must be installed in one of our workshops.

Pennine Works

Mossdown Road

Royton

OL2 6HS

Tel 1: 0333 240 1020

Tel 2: 01457 871717

Dronsfields Ltd Reviews

excellent service. They knew exactly what I wanted and posted the same day. I received it 4pm the next day. also at a very good price e

Anonymous - 10/03/2024

Purchased: Wing Mirror

My bumper was competitively priced, item as described and delivered promptly. Would definitely recommend.

Anonymous - 09/03/2024

Purchased: Bumper

Simply put request in and I received several quotes in no time. No hassle.

rob sedman - 08/03/2024

Purchased: Side Loading Door

Delivered real quick, and all as described

Matt Cock - 01/03/2024

Purchased: Headlight

Accurate description, well packaged and prompt despatch. This is not the first time that I have purchased from Dronsfield & probably won't be the last.

Simon Bond - 22/02/2024

Purchased: Spare wheel

Delivered quickly, expertly packaged. Great price.

Warwick Ellis - 20/02/2024

Purchased: Door

Excellent service from Dronsfields. A good price for the part I bought and it was delivered next day. I would definitely use them again.

Karen Mair - 09/02/2024

Purchased: front windshield air inlet grill

Very good fast postage the part was excellent.

Philip Bennison - 09/02/2024

Purchased: Window Switch

The staff were great to deal with and the parts I purchased with in perfect condition and shipped to my home and in my hands in 2 days. Thanks again!

Jorge Ferreiros - 22/01/2024

Purchased: Air Filter Pipe

excellent service

BOB DRIVER - 18/01/2024

Purchased: AUTOMATIC GEARBOX

Great service and the part was just what I needed

Anonymous - 16/01/2024

Purchased: Wing Mirror

Very good service

HENRY FIDLER - 13/12/2023

Purchased: air cap assembly

Quality item and super fast delivery it arrived the next day. Awesome!

Ruth Carling - 06/12/2023

Purchased: Windscreen wiper arm

great service

Nigel hodge - 05/12/2023

Purchased: Headlight

Great company to deal with

Darren france - 10/11/2023

Purchased: Driveshaft

very good and did exactly what they said part works fine prompt del

david brunt - 07/11/2023

Purchased: SAM Module

great value and price, parts arrived just as described

Anonymous - 06/11/2023

Purchased: Door

Delivered on time and good quality item, would use again

Donald Macleod - 03/11/2023

Purchased: Boot Lock

Good service ,arrived on time but was the wrong colour silver

Daniel Newbound - 18/10/2023

Purchased: Wing Mirror

Prompt delivery, parts as described

Mark Green - 08/10/2023

Purchased: Boot Lid

Good quality used Mercedes parts as usual. Would buy from them again.

Daniel Farquharson - 05/10/2023

Purchased: Window Switch

Spot on can't fault them

andrew crofts - 22/09/2023

Purchased: Window Glass

The first wheel was returned as not the right one. The second one sent was also incorrect and returned. After several emails and phone calls a refund was received.

Greatbridge Motors - 20/09/2023

Purchased: Alloy Wheel

Very fast delivery and great service

Anonymous - 20/09/2023

Purchased: Engine

good experience all parts have been spot on always a quick service they are one of my main suppliers for my vehicle parts highly recommend

Dave pearson - 20/09/2023

Purchased: Cross Member bar

GOOD SERVICE

Anonymous - 12/09/2023

Purchased: Wing Mirror

Spot on parts as requested and on time. Thumbs up symbol.....

Paul Doughty - 11/09/2023

Purchased: Differential

quick delivery

Anonymous - 08/09/2023

Purchased: Side Loading Door

Great quick service…

Anonymous - 16/08/2023

Purchased: Wing

A phone call confirmed the rear light was correct for my vehicle, it was so I ordered and it came next day, condition was excellent.

Anonymous - 07/08/2023

Purchased: Rear Light

Delivery was fast and item worked just as expected.

Phil Jackson - 10/07/2023

Purchased: Door Lock Mechanism

Great service we have delt with dronsfields before 2 days delivery you can't beat that

Michael Rogers - 26/06/2023

Purchased: Rear Light

Delivered as promised

Kwaku Amani Baffoe - 15/06/2023

Purchased: Engine

the wheels are 17" as I requested but the tyres were of different sizes and therefore of no value to me. I had asked about the tyres and was told "they are useable" not if they're a different size than requested they're not!

Alan H Brown - 14/06/2023

Purchased: Alloy Wheel

Great service, they quickly rectified an issue I had and a good price

Patrick Robinson - 26/05/2023

Purchased: Front Grille

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

I found it very easy to use the site I ordered the wrong item I got in touch with them they were great & very helpful offered me a refund then I ordered the right item I would give them 5 stars ???? quick delivery

Cheryl Bingham - 10/05/2023

Purchased: Seat Belt

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Hitch free experience. Thanks

Anonymous - 09/05/2023

Purchased: Door

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

easy to order, fast delivery, fixed my problem. cheers

Allen Cole - 29/04/2023

Purchased: Propshaft

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Have used many times and always great and speedy service.

james boyes - 20/04/2023

Purchased: N/S/FRONT DOOR LOCK ASSEMBLEY.

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

arrived promptly, within 2 days. Part well woapped and fitted to car same day received. Very pleased with the handling of my request.

Jane Bruxby - 16/04/2023

Purchased: door latch

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

On time. No marks. On wing. Perfect

DELETED DELETED - 14/04/2023

Purchased: Wing

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Great service and prompt delivery.

Anonymous - 11/04/2023

Purchased: Axle

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Great service, would definitely use again

Anonymous - 30/03/2023

Purchased: Fuel Tank

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Good service and delivery, not had part fitted yet so unsure if it's working or not

Martin Hale - 27/03/2023

Purchased: Driveshaft PART 354631148647

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Very good delivery time

Mohammad Miah - 26/03/2023

Purchased: Radiator Fan

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Great quality parts delivered quickly and carefully

richard thompson - 26/03/2023

Purchased: Wing

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Great service , I had to return an item

Kashmir Singh - 25/03/2023

Purchased: Multimedia display A2129028400

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Just what I wanted.Thank you

Anonymous - 21/03/2023

Purchased: Wing Mirror

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Very very happy with the service received

Emmanuel Kondonu - 14/03/2023

Purchased: Driveshaft

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Amazing service. Thanks.

Anonymous - 13/03/2023

Purchased: Headlight

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Contact good: Part correct : Delivery good: Price good :

Stephen Cook Leyden - 10/03/2023

Purchased: Seat Belt

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

thank you all excelent

DORU-GABRIEL BUDULICEAN - 09/03/2023

Purchased: Wing

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Excellent Brilliant Service as usual

John Antony Carter - 05/03/2023

Purchased: Driveshaft

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Thank you very much nice part just what I wanted glad it was the right part thank you.will be buying from you in the future

Anonymous - 01/03/2023

Purchased: Drivers side window regelator

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

As promised and on time

Anonymous - 22/02/2023

Purchased: Door Card

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Tried hard to deal with sending it

Andrew Reed - 10/02/2023

Purchased: Bonnet insulation

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Great Customer Service Highly Reccommended

Anonymous - 08/02/2023

Purchased: navigation screen

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Answered all questions and delivered in 2days

Anonymous - 07/02/2023

Purchased: Seat

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Very efficient Part works well Highly recommended ????????

Marcus Bailey - 31/01/2023

Purchased: Heater blower motor

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

great experience buying from people who understand what you needs are ,very helpful and knowledgeable people, great experience keep it up

Anonymous - 19/01/2023

Purchased: Door Card

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Helpful. Timely delivery of part as described/ requested at competitive price. Will use again (if my car falls apart again)

Anonymous - 11/01/2023

Purchased: Door Card

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Although the part delivered 2 days after ordering was not correct, I called them and the correct part arrived less than 24hours later. Their customer service was brilliant and corrected the issue extremely quickly and without question. Mistakes happen and

Anonymous - 23/12/2022

Purchased: Wiper Arm

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Ok experience, sometimes a life line on odd occasion more expensive but qhen good makes up for when not so great

Anonymous - 20/12/2022

Purchased: Window Glass

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Prompt efficient service and well priced

Anonymous - 06/12/2022

Purchased: Rear Light

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

The buying part was perfect perfect. However the item was in much worse condition than a similar one I purchased a year or so ago. I'm not any good at these things so I'll have to see what the garage say when it goes in to be fitted. I did email Dronsfiel

Anonymous - 29/11/2022

Purchased: Wing Mirror

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Very good service, phoned for help and they were extremely helpful and got the right part sent out.

Anonymous - 26/11/2022

Purchased: Door Card

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

EXCELLENT SERVICE

AES (FAO MARK SHIPMAN) - 25/11/2022

Purchased: Window Regulator

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Great service as usual

Jason Baverstock - 17/11/2022

Purchased: Wheel

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Parts good as new

Anonymous - 16/11/2022

Purchased: High Level Brake Light

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

GREAT NO PROBLEMS

Ronnie - 02/11/2022

Purchased: Transfer Box

Dealer Response: https://g.page/r/CRcWxA8H4MhmEB0/review

Exceptional. Highly recommended.

Anonymous - 01/11/2022

Purchased: Door

Quick delivery, great service. thanks

Anonymous - 28/10/2022

Purchased: Space Saver Wheel

Delivery was really fast and item was as described

Anonymous - 26/10/2022

Purchased: Door module 171 8205126 pass. Side

Perfect service

Anonymous - 21/10/2022

Purchased: Radiator Fan

Professional & business like.

Anonymous - 20/10/2022

Purchased: Rear Light

Brilliant service

Anonymous - 01/10/2022

Purchased: Seat Belt

The part came but didn’t work so ask them to take it back and refund my money it took 2 weeks for them to collect it but still waiting for my money to be put back in my bank would have rated more if they had been quicker

Anonymous - 30/09/2022

Purchased: Rear Light

very good delivered on time

Anonymous - 22/09/2022

Purchased: Engine injecter

Great service and products. Only gave a 4 star, I was sold a next day delivery but it took 3. A little disappointing!

Anonymous - 20/09/2022

Purchased: ABS Pump

The part was very dusty with marks and scratches

Anonymous - 20/09/2022

Purchased: Parcel Shelf

Great experience ,quick and prompt.

Anonymous - 14/09/2022

Purchased: Rear Light

Excellent. Having been told by Mercedes that they didn't know when they could get me a new rear light and that it could be months, I went on Parts Gateway to seek a second hand one. Dronsfields Ltd were the best price, provided a picture of the item and

Anonymous - 13/09/2022

Purchased: Rear Light

Very fast and good service, takes care of customer. Not the first time I ordered some parts for myself and always happy and fit.

Anonymous - 06/09/2022

Purchased: Engine Cover

Will use again. Fast and great customer service.

Anonymous - 01/09/2022

Purchased: passengers side lock

The part looks in good condition. My only pain point with the process was the lack of communication from Dronsfield. They are very friendly but I had to call about 5 times to get an update on my order of which I kept being told I will get a call back, but

DELETED DELETED - 19/08/2022

Purchased: Door Card

The service was fabulous thank you guys

Anonymous - 19/08/2022

Purchased: o s f complete drive shaft

Quality used part. Quick delivery.

Andrew Parker - 18/08/2022

Purchased: Window Switch

Good and quick delivery

Anonymous - 14/08/2022

Purchased: Door Card

Great company to work with

Anonymous - 09/08/2022

Purchased: Inlet Manifold

Fantastic service! would highly recommend

Anonymous - 09/08/2022

Purchased: Differential

Prompt and effective response to my request for a part. Value for money in comparison to other quotes I received. When I enquired as to where the item was in the delivery system the staff were very helpful. The one minor negative was the requirement for t

Anonymous - 05/08/2022

Purchased: 2116980454

Part turned up broken in post but part was a lot cheaper than other sellers and the piece I needed was intact so I made one out of two. Overall I'm happy with my purchase

Anonymous - 04/08/2022

Purchased: Speedometer

Thanks Helpful

Anonymous - 02/08/2022

Purchased: Doo

Dealer Response: Dronsfields - Independent Mercedes Specialist would love your feedback. Post a review to our profile. https://g.page/r/CRcWxA8H4MhmEB0/review

I ordered a tailight for my Mercedes which unfortunately arrived damaged in transit due to poor packaging. I was sent out a replacement which arrived well packaged within days . Very pleased with the service I received. Also a reasonable price.

Anonymous - 28/07/2022

Purchased: Rear Light

Dealer Response: Dronsfields - Independent Mercedes Specialist would love your feedback. Post a review to our profile. https://g.page/r/CRcWxA8H4MhmEB0/review

Excellent price and real quick delivery complete with 6 months warranty. What's not to like. Thank you.

Anonymous - 18/07/2022

Purchased: Gearbox

Dealer Response: Dronsfields - Independent Mercedes Specialist would love your feedback. Post a review to our profile. https://g.page/r/CRcWxA8H4MhmEB0/review

everything came as expected.

Anonymous - 13/07/2022

Purchased: Wiper Motor

Dealer Response: Dronsfields - Independent Mercedes Specialist would love your feedback. Post a review to our profile. https://g.page/r/CRcWxA8H4MhmEB0/review

Brought a used Bi-xenon headlamp for a Mercedes C180. Dealt with James who patiently explained about the damage and a simple remedy of a replacement bracket. The price was nearly half of the 2 other quotes that I received. It arrived within 3 days of or

Anonymous - 09/07/2022

Purchased: Headlight

Dealer Response: Dronsfields - Independent Mercedes Specialist would love your feedback. Post a review to our profile. https://g.page/r/CRcWxA8H4MhmEB0/review

The part seems fine,it fitte perfect ,but 1)Part has been delayed by 1 day than told 2) failed to send the shipping details on time,I had to call at least 4 times to get that details,that too provided by phone not via sms.

Anonymous - 08/07/2022

Purchased: Door Lock Mechanism

Very efficient

Anonymous - 06/07/2022

Purchased: Suspension Leg

Dealer Response: Dronsfields - Independent Mercedes Specialist would love your feedback. Post a review to our profile. https://g.page/r/CRcWxA8H4MhmEB0/review

Part delayed by a couple of days Company rang and explained why. Makes a changed from an email

Anonymous - 05/07/2022

Purchased: Radiator Fan

Dealer Response: Dronsfields - Independent Mercedes Specialist would love your feedback. Post a review to our profile. https://g.page/r/CRcWxA8H4MhmEB0/review

Hope to deal with you again. Thank you.

matasgt500 (ebay) 13/03/2024

Purchased: MERCEDES BENZ SPRINTER MK2 2006-2014 RIGHT FRONT WING WHITE WITH REPEATER

Excellent

seankatpat (ebay) 13/03/2024

Purchased: MERCEDES BENZ S CLASS 221 SERIES 2005-2013 LEFT REAR DOOR A2217300305

Excellent

seankatpat (ebay) 13/03/2024

Purchased: MERCEDES BENZ S-CLASS 221 SERIES 2005-2013 LEFT REAR DOOR MARKED A2217300305

All good, excellent seller ????

v8ijue (ebay) 12/03/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2018 FUEL FILLER FLAP

Arrived well, thanks!

simonb1200 (ebay) 11/03/2024

Purchased: MERCEDES BENZ SPRINTER MK3 907/910 2018-2028 RIGHT HEADLAMP

I bet he item arrived before i hit the buy now button! Thank you for your ace service! Btw the part was well pictured, correctly described and fitted well to my car.

kde_dyo_edmt1t (ebay) 10/03/2024

Purchased: MERCEDES BENZ E CLASS 2009-2017 RIGHT FRONT HUB/STUB AXLE ASSEMBLY 2043320201

Excellent, thank you

marsm_6688 (ebay) 10/03/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 GEAR STICK/SHIFTER AUTOMATIC GRADE A

Quick postage. Cheers!

bawb2445 (ebay) 09/03/2024

Purchased: MERCEDES BENZ 190 201 SERIES 1900 SPEEDOMETER/INSTRUMENT CLUSTER 2015439622

Really pleased with item nicely packed and fast delivery thanks alot

jackandcharlie123 (ebay) 08/03/2024

Purchased: MERCEDES BENZ E-CLASS 2009 ENGINE COVER 311429

Amazing buyer and good communication

brawcarsales (ebay) 06/03/2024

Purchased: MERCEDES BENZ C-CLASS 204 SERIES 2007-2015 FRONT PANEL/SLAM PANEL PLASTIC TRIM

Bargain!!

j111mro (ebay) 06/03/2024

Purchased: MERCEDES BENZ VITO W639 2004-2013 COMBINATION SWITCH/STALK WITHOUT REAR WIPERS

Sent different colour item ,to the one that was listed, returned item and was refunded

rhian999 (ebay) 05/03/2024

Purchased: MERCEDES BENZ SPRINTER MK3 2006-2019 RIGHT FRONT SEAT BASE 296709

A great Ebayer. Many thanks. A++

bigg1234cosworth1234 (ebay) 05/03/2024

Purchased: VOLKSWAGEN TRANSPORTER T5 2004-2009 WIPER ASSEMBLY

great product thankyou

wsm77722 (ebay) 05/03/2024

Purchased: MERCEDES BENZ VITO 639 SERIES 2004-2015 FRONT RIGHT CALIPER 2 POT A6394200583

Perfect, thank you.

lothron1305 (ebay) 03/03/2024

Purchased: MERCEDES BENZ VITO 639 SERIES 2004-2010 FRONT BUMPER SILVER MARKED

????????

allcapitalp (ebay) 03/03/2024

Purchased: MERCEDES BENZ A CLASS 169 SERIES 2004-2012 BONNET 316877

Item looks well used, just hope that it works. Well packaged and a good courier experience

cjstan462010 (ebay) 01/03/2024

Purchased: MERCEDES BENZ E-CLASS 211 SERIES 2002-2009 RADIO/CD/STEREO HEAD UNIT 270274

First class service could not get better thank you

joe-st9h2bo (ebay) 01/03/2024

Purchased: MERCEDES BENZ E CLASS SALOON 2006 LEFT FRONT HUB/STUB AXLE ASSEMBLY

Quick service and good seller communication

1966sandrab (ebay) 29/02/2024

Purchased: MERCEDES BENZ SPRINTER MK2 2014-2019 RIGHT FRONT SEAT FACELIFT PATTERN

Seats arrived quickly

1966sandrab (ebay) 29/02/2024

Purchased: MERCEDES BENZ SPRINTER MK2 2006-2019 LEFT FRONT SEAT 316491

Ordered and paid for, it took 3 days to tell me they couldn’t send it

neirackha-0 (ebay) 28/02/2024

Purchased: MERCEDES BENZ M CLASS 163 SERIES ESTATE 1997-2005 FUSE BOX A1635458732

Perfect working order

johod5531 (ebay) 25/02/2024

Purchased: MERCEDES BENZ B-CLASS 2005-2011 LEFT FRONT LOWER CONTROL ARM 1693300507

Thanks

rgn1808 (ebay) 25/02/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 ABS PUMP/MODULATOR A9069002302 280884

Perfect

mrbuy530 (ebay) 24/02/2024

Purchased: MERCEDES BENZ VITO 639 SERIES 2004-2010 RIGHT WING SILVER GRADE A 300865

10/10 great service

pedroswerve (ebay) 24/02/2024

Purchased: MERCEDES BENZ M CLASS 163 SERIES 1997-2005 RIGHT DOOR MIRROR SILVER A1638103193

Brilliant seller

texasstar.7 (ebay) 24/02/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 GEAR STICK/SHIFTER AUTOMATIC 9062602109

aa

fyrth321 (ebay) 23/02/2024

Purchased: MERCEDES BENZ VITO 2014 GEAR STICK/SHIFTER 6392603500

great thanks

jamo-75 (ebay) 22/02/2024

Purchased: MERCEDES BENZ E CLASS C207 COUPE/CONVERTIBLE 2009-2017 WASHER BOTTLE 311420

Looks slightly different but the same part number with the car at the garage

wyndhafoste_0 (ebay) 22/02/2024

Purchased: MERCEDES BENZ E CLASS 211 SERIES 2002-2009 COMBINATION SWITCH/STALK SILVER

It went as one would expect it to go without hitch

tolap_38 (ebay) 22/02/2024

Purchased: MERCEDES BENZ A CLASS 176 SERIES 2012-2018 RADIATOR 1.5 DIESEL A2465001203

GREAT SERVICE

9121nigel (ebay) 21/02/2024

Purchased: MERCEDES BENZ E CLASS 211 SERIES 2002-2010 REAR FUSE BOX A2115459301

All good thanks

gigglyrob (ebay) 20/02/2024

Purchased: MERCEDES BENZ SPRINTER MK1 901-905 2000-2007 AIR CLEANER/BOX 2.1 CDI DIESEL

Top seller thank you

jp_c8811 (ebay) 20/02/2024

Purchased: MERCEDES BENZ VITO 2018 HEATER/AC CONTROLLER 316158

*** TOP EBAYER ***

erautos1 (ebay) 19/02/2024

Purchased: MERCEDES BENZ C CLASS 2005 FUSE BOX 2035454701

Good

bulenko_0 (ebay) 18/02/2024

Purchased: MERCEDES BENZ M CLASS 163 SERIES 1998-2002 LEFT TAILLIGHT 274133

Couldn’t be happier

kaiwankaiwan89 (ebay) 18/02/2024

Purchased: MERCEDES BENZ E CLASS 213 SERIES 2015-2023 LEFT OUTER TAILLIGHT 2139067900

The best price and works as it should what more can you ask for!

karterkid69 (ebay) 16/02/2024

Purchased: MERCEDES BENZ C CLASS C204 COUPE 2007-2015 LEFT DOOR MIRROR BLACK A2048103576

Good service and delivery

matthom_5357 (ebay) 16/02/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 FACELIFT 2013-2019 METAL GRILLE SURROUND

First rate

mistercutie0 (ebay) 16/02/2024

Purchased: MERCEDES BENZ E CLASS 211 SERIES 2002-2009 RIGHT WING SILVER A2118800818

Excellent, Thanks!

dk0110 (ebay) 15/02/2024

Purchased: MERCEDES BENZ SPRINTER 906 SERIES 2013-2018 FUSE BOX SAM UNIT 9069003502

Thank you, all received, loverly

neilhelen9 (ebay) 15/02/2024

Purchased: MERCEDES BENZ E CLASS 207 COUPE/CABRIOLET 2009-2016 RIGHT WING RED A2078800218

As described Thanks.

pinkys78 (ebay) 14/02/2024

Purchased: MERCEDES BENZ M CLASS W163 FACELIFT 2002-2005 TAILGATE ASSEMBLY

great seller

dcdsalvage (ebay) 13/02/2024

Purchased: MERCEDES BENZ E CLASS COUPE 2009 RIGHT HEADLIGHT BRACKET

Great seller great item

petergerlie (ebay) 11/02/2024

Purchased: MERCEDES BENZ SLK 171 SERIES 2004-2011 RIGHT FRONT STRUT 316357

Very good, thank you.

kvwloon (ebay) 09/02/2024

Purchased: MERCEDES C CLASS W203 COUPE 00-08 Rear Bumper A2038851225 Silver

Delivered item on time.

iacorbet-7 (ebay) 09/02/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 EXHAUST SYSTEM 306067

unfortunately not the item in the photo , it didn't come with the cables or surround , refund given and bought one off someone else

godspeedmotorsport (ebay) 08/02/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 GEAR STICK/SHIFTER AUTOMATIC 264859

excellent

goldcarsltd (ebay) 07/02/2024

Purchased: MERCEDES BENZ A CLASS 169 SERIES 2005-2012 RIGHT DOOR MIRROR GREY A1698100676

arrived next day which was nothing short of a miracle, thanks.

nipea8825 (ebay) 07/02/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 ADBLUE TANK 315722

As described, quick delivery

andrew.nic82 (ebay) 04/02/2024

Purchased: MERCEDES BENZ C CLASS 204 SERIES 2007-2015 STEERING WHEEL A1724601603

I love it

vasilpeicu0 (ebay) 02/02/2024

Purchased: MERCEDES BENZ C CLASS 204 SERIES 2007-2015 STEERING WHEEL A1724602903

Great service, good people to deal with. Thank you

gezza2992 (ebay) 01/02/2024

Purchased: MERCEDES BENZ SPRINTER MK2 2006-2019 LEFT FRONT DOUBLE SEAT 315165

great business and great product

mohammaaria_0 (ebay) 01/02/2024

Purchased: MERCEDES BENZ VITO 639 SERIES 2004-2015 FRONT PANEL/SLAM PANEL A6398800003

Excellent thanks

mercedestech63 (ebay) 31/01/2024

Purchased: MERCEDES BENZ SPRINTER 906 SERIES 2006-2013 FUSE BOX SAM UNIT A9065452101

Excellent service

jimerlin13 (ebay) 31/01/2024

Purchased: MERCEDES BENZ CLK 209 SERIES 2002-2009 LEFT DOOR MIRROR BLACK A2098100576

Item exactly as described

wrex.2015 (ebay) 31/01/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 FRONT BUMPER REINFORCEMENT

Excellent product and timely dispatch

bassenteki_0 (ebay) 27/01/2024

Purchased: MERCEDES BENZ VITO 639 SERIES 2004-2015 RADIO/CD/STEREO HEAD UNIT 1699002000

Item excellent as described

m_a_davies (ebay) 27/01/2024

Purchased: MERCEDES BENZ E CLASS 211 SERIES 2002-2009 FRONT BUMPER REINFORCEMENT

Delivered filthy dirty More care should be given to customers who buy your items.. Delivery driver was not very helpful either, quite disappointing with attitude.

hurn22 (ebay) 25/01/2024

Purchased: MERCEDES BENZ SPRINTER 2006-2014 REAR BUMPER WITH STEP A9068804171

It works but had to replace a couple of fuses as they had been cut .

colinmiley (ebay) 24/01/2024

Purchased: MERCEDES BENZ SPRINTER 906 SERIES FACELIFT 2013-2018 SAM UNIT FUSE BOX

Top outfit - always willing to help

crfour (ebay) 22/01/2024

Purchased: MERCEDES BENZ C CLASS 203 SERIES COUPE 2000-2008 REAR BUMPER PAINTED

good

joal747035 (ebay) 22/01/2024

Purchased: MERCEDES BENZ SLK 170 SERIES FACELIFT 2000-2004 REAR BUMPER BLUE A1708850825

All good many thanks

ianwuk64 (ebay) 21/01/2024

Purchased: MERCEDES BENZ C CLASS 203 SERIES 2000-2008 LEFT HEADLAMP HALOGEN 306296

All good many thanks

ianwuk64 (ebay) 21/01/2024

Purchased: MERCEDES BENZ C CLASS 203 SERIES 2000-2008 RIGHT HEADLAMP HALOGEN

Awesome ebayer, arrived early and totally as described! A+++

goldenballs999 (ebay) 21/01/2024

Purchased: MERCEDES BENZ VITO 639 SERIES FACELIFT 2004-2015 ABS PUMP/MODULATOR A0084316312

Thanks for refunding. I really appreciate I know your worker has got mixed up. Send me the wrong item but never mind at least you refunded but I would say one thing it’s somebody’s sending a messages. Please reply them let them know where to stand in the

mohamuk_utpz25fc (ebay) 19/01/2024

Purchased: MERCEDES BENZ VITO W639 2009 WATER BOTTLE

Trusted seller. Solved all quick.

mindas7575 (ebay) 18/01/2024

Purchased: MERCEDES BENZ E CLASS 213 SERIES 2015-2023 HEATER/AC CONTROLLER A2139059003

A+++

foremilla-69 (ebay) 17/01/2024

Purchased: MERCEDES BENZ CLK 209 SERIES 2002-2009 HEATER/AC CONTROLLER A2098300285

Good eBayer fast service thanks

beemuu318 (ebay) 16/01/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 FRONT BUMPER REINFORCEMENT A9066200234

Fantastic service fast delivery will use again

similan9 (ebay) 15/01/2024

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 GEAR STICK/SHIFTER AUTOMATIC 306314

Reflector missing but technically not part of the bumper. Otherwise in great condition and speedy arrival.

grastu-88 (ebay) 14/01/2024

Purchased: MERCEDES BENZ VITO 2014 RIGHT REAR BUMPER END 6398801771

Very

aljonmamou (ebay) 13/01/2024

Purchased: Mercedes Sprinter W906 06-19 Pickup O/S Rear Drivers Tail Light A9068201764

Good stuff

robsta_4805 (ebay) 12/01/2024

Purchased: MERCEDES BENZ VITO 447 SERIES 2014-2022 SPEEDOMETER/INSTRUMENT CLUSTER 310342

5**

2011raja281 (ebay) 12/01/2024

Purchased: MERCEDES BENZ B-CLASS 246 SERIES 2011-2018 SPEEDOMETER/INSTRUMENT CLUSTER 299664

Quick response and next day delivery

2011raja281 (ebay) 12/01/2024

Purchased: MERCEDES BENZ B-CLASS 246 SERIES 2011-2018 SPEEDOMETER/INSTRUMENT CLUSTER 298293

Very Good

manwarring (ebay) 11/01/2024

Purchased: MERCEDES BENZ C CLASS 203 SERIES 2000-2008 LEFT HEADLAMP HALOGEN 308570

Both wings tipped up within two days of purchase. Spot on thank you.

livy959 (ebay) 10/01/2024

Purchased: MERCEDES BENZ VITO 639 SERIES 2004-2010 LEFT WING WHITE A6396305107 MARKED

Fast delivery, fully working, I am pleased

leicart0 (ebay) 09/01/2024

Purchased: MERCEDES BENZ SPRINTER 2009 LEFT HEADLAMP

Good

fahiq_9 (ebay) 06/01/2024

Purchased: MERCEDES BENZ SPRINTER 2018-2022 311 CDI DIESEL IGNITION CONTROL MODULE

Delivered well before due time, bulky item was packed amazingly well, wont hesitate to use again, first class

waynee0_5 (ebay) 04/01/2024

Purchased: MERCEDES BENZ E CLASS 2009 FRONT BUMPER REINFORCEMENT

Good service. Stereo works as intended

eboada2004 (ebay) 03/01/2024

Purchased: MERCEDES BENZ C CLASS 202 SERIES 1993-2000 RADIO/CD/STEREO HEAD UNIT

????

andymuc1462 (ebay) 23/12/2023

Purchased: MERCEDES BENZ E CLASS 212 SALOON 2009-201 LEFT OUTER TAILLIGHT A2129066601

Fits works

promptone (ebay) 23/12/2023

Purchased: MERCEDES BENZ GLA CLASS 156 SERIES 2013-2020 SPEEDOMETER/INSTRUMENT CLUSTER

All works good

jones098 (ebay) 22/12/2023

Purchased: MERCEDES BENZ C CLASS 203 SERIES 2000-2008 SPEEDOMETER/INSTRUMENT CLUSTER 305284

Quick turn around

ianthewelsh-2007 (ebay) 22/12/2023

Purchased: MERCEDES BENZ E-CLASS 211 SERIES 2002-2009 SPEEDOMETER/INSTRUMENT CLUSTER 298819

Item arrived ahead of time and works perfect

kodipage (ebay) 22/12/2023

Purchased: MERCEDES BENZ C CLASS 204 SERIES 2007-2015 HEATER/AC CONTROLLER AUTOMATIC

Great price , all ok so far

mark120165 (ebay) 21/12/2023

Purchased: MERCEDES BENZ C CLASS 205 SERIES 2014-2021 FUEL TANK A2054705401

Excellent service thank you

roncella (ebay) 20/12/2023

Purchased: MERCEDES BENZ SPRINTER 906 SERIES FACELIFT 2013-2018 FUSE BOX SAM UNIT

110% service thank you

dlawrenceauto1962 (ebay) 19/12/2023

Purchased: MERCEDES BENZ SPRINTER 2016 FUSE BOX 9069003502 312229

Arrived quickly and as described. There was a small problem with the pixels on the display and the seller changed the unit immediately. Good transaction!

carr_bill (ebay) 15/12/2023

Purchased: MERCEDES BENZ C CLASS 2000 HEATER/AC CONTROLLER 2028301485

All good thanks

grast10 (ebay) 15/12/2023

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 ABS PUMP/MODULATOR 0014468089

AA+

fish22able (ebay) 13/12/2023

Purchased: MERCEDES BENZ VITO 639 SERIES 2004-2015 RIGHT FRONT DOOR WINDOW MOTOR

All good, thank you

desotoclassicrestorations (ebay) 09/12/2023

Purchased: MERCEDES BENZ C CLASS 202 SERIES 1993-2000 SPEEDOMETER/INSTRUMENT CLUSTER 264093

Excellent service

slimdownsman (ebay) 08/12/2023

Purchased: MERCEDES BENZ M CLASS MK2 W164 2005-2011 RIGHT FRONT SEAT

A1 service

jb64john (ebay) 08/12/2023

Purchased: VOLKSWAGEN TRANSPORTER T5 2004-2009 FRONT GRILLE

Good ebayer item as described fast delivery ????

magna_dean (ebay) 08/12/2023

Purchased: MERCEDES BENZ VITO 639 SERIES 2004-2015 SPEEDOMETER/INSTRUMENT CLUSTER 291202

Very good service ????

leoniolar-0 (ebay) 04/12/2023

Purchased: MERCEDES BENZ SPRINTER MK2 906 2006-2019 GEAR STICK/SHIFTER AUTOMATIC 306181

Thank you

cpartslondon (ebay) 04/12/2023

Purchased: MERCEDES BENZ CLK 209 SERIES 2002-2011 SPEEDOMETER/INSTRUMENT CLUSTER 258560

Great seller

haka_imra (ebay) 03/12/2023

Purchased: MERCEDES BENZ E CLASS 210 SERIES 1995-2002 BODY CONTROL UNIT A2108203926

Good seller

azaismailpou0 (ebay) 01/12/2023

Purchased: MERCEDES BENZ SPRINTER MK3 907/910 2018-2021 FRONT LEFT SEAT BELT A9078600700

 

Dan Peake (Google) 11/03/2024

 

Chloe has been absolutely amazing with me from the moment I took my car in to collecting it. Great service, kept communication with me throughout and kept me posted with the progress of my car, managed to get it sorted earlier than anticipated which I was extremely grateful for. Would definitely recommend these guys, although a little pricier than other, they supply genuine Merc parts and Chloe’s service has been exceptional. Above and beyond in my opinion. Thank you Chloe, a real asset to the team!

Mahmuda Begum (Google) 11/03/2024

 

Very helpful and friendly staff. Decent price and great advice regarding removal & fitting of part. Highly recommended.

Robert Maguire (Google) 07/03/2024

 

I phoned prior as needed rear AMG alloy and said come down to pick. 20 minutes later on arrival only had one similar alloy which didnt fit. The employee agreed he didnt want to serve today too!I think you would agree a waste of time and diesel.

Waleed Qurashi (Google) 06/03/2024

 

These guys are ace James and Ian in parts are Realy good and know their stuff I’ve had a Sam unit off them and recently an alternator for my sprinter van used them a few times in past also and will use again A1

barry (Google) 05/03/2024

 

Really impressed with the service from cloe, always accommodating And very polite and professional

Abdul Khaliq (Google) 27/02/2024

 

I cannot thank the guys over at Dronsfields enough, for all the help they have given me in sourcing difficult to find parts for my Mercedes, even helping me to locate on eBay parts which they are unable to supply themselves. A big shout out to Dave Lawson - who is always on the end of the phone or email for anything I need, couldn't be more helpful and accommodating, a true professional. Thank you Dave and the rest of the team for the excellent service you provide.

North Overcars (Google) 20/02/2024

 

In July 2023 I paid £1,600 for a gearbox that I was told had only done 60,000 miles. 6 months later in January 2024, my vehicle broke down & Mercedes informed me that I needed another new gearbox. I informed Dronsfields, but they told me the warranty only lasts for 3 months & there is nothing they can do. I sent another email but I got no reply. They sold me a faulty vehicle part and their customer service is very poor.

Dean Corroll (Google) 12/02/2024

 

Very help full

Derek Dickson (Google) 12/02/2024

 

Shamsulhaq Dadipatel (Google) 12/02/2024

 

Everything for the prestige motorists

Steve Hunt (Google) 12/02/2024

 

Great service ,

Aami Asif (Google) 12/02/2024

 

Had an issue with my AC system running F gas already had several chaps look at it . Took it to Dronsfields they fixed it in 1/2 day . Pleasant staff very helpfull the repairing technician must be a genius. Would strongly recommend also made a nice brew whilst I was there

Mark Jewsbury (Google) 12/02/2024

 

Ian was very helpful.

dan dronsfield (Google) 12/01/2024

 

Contacted Dronsfields to repair a leaky roof on my SLK. They did a water check and told me I had a leaky roof (which I was already aware of and which is the reason I booked it in). They then advised that they didn’t have the tools to repair it and I need to book it in to a Mercedes bodyshop. Still charged me £78 to tell me something I already knew with no resolution!!

Yvonne J (Google) 12/12/2023

 

Great place for off the shelf Mercedes spares.

Maggie Fennell (Google) 12/12/2023

 

Excellent people to deal with , the guy who dealt with me was Chris, great guy very helpful and excellent at is job , it was swift put professional, Top man Chris, .

Jamie Smith (Google) 12/12/2023

 

SO Today I spoken to the owner be told my car 2 years ago which I give in for scrap be told it will never see the road again it be taking off road fully why is the car back on road when it hazard which the owner goes I do what I want with car hmm if u could rip me off pay me less for my car when I know the value to it and you sold the car on when u fully told me it won’t go back on road because I paid to check what faults was on the car Be told it will never get fixed so dronsfield I want full value to my car or legal action will be taking by my lawyer

Power German Mr power (Google) 12/11/2023

 

Our car was collected on the 29th August as Dronsfields said they had a gearbox for our car. It turned out the gearbox didn't fit our car, so they tried another gearbox, which was damaged I believe. We are so disappointed to say they still have our car and still can't find a gearbox. Apparently ours is rare? We can't bring the car back as it doesn't drive, and we paid to have it collected.... The people on the phone have been very nice, but had we known the car would still be there after 2 months, we wouldn't have started the process. Just very disappointed 😞

Amanda Jackson (Google) 12/11/2023

 

Chris Sandison (Google) 12/11/2023

 

Excellent service from Dave Lawson, very helpful and informative, won’t go anywhere else from now on

kamran jawaid (Google) 12/11/2023

 

I own a E220 2014 mercedes which recently had an mot at a differrnt garage .It passed but an advisory that the lower control arm bushes were worn. The garage gave me a quote, which seemed expensive. A friend of mine takes his sprinter van to dronsfields after getting a better quote i booked in for the work to be done. I was contacted after about 20 mins to be told there was no issues with the bushes. I would like to thank dronsfields for their honesty, and will use and recommend them in the future. Peter Hankinson.

Lynn Hankinson (Google) 12/11/2023

 

Ordered a part over the phone for next day collection. Guys didn't even have it out ready! He told me that I'd have to come back tomorrow after driving for 2 hours to get there but they didnt care. Absolute joke. Reply: Yes to add Insult to injury you charged me when I got there for parts that wasn't ready when I got there. Then the inner tie rod of the steering rack you sold me was bent . And you told me I can't get a refund unless a merc specialist confirms the part is faulty. Pure Mercedes pirates with no customer service skills and no care for clients, selling genuine faulty parts.

Phearoe King (Google) 12/10/2023

 

Ordered a part on breakerlink (an ignition for my manual van) They quoted saying that had the part, I bought it and delivery was quick but the ignition was for a automatic van, due to this it deactivated my abs system and caused error codes. Knowingly provided me with the incorrect part and by doing that cost me lots more money. The key provided to me with the ignition was also from a different van so was useless.

Alex L (Google) 12/10/2023

 

The pricing listed on the website does not accurately represent the actual costs. Regrettably, they shipped me the incorrect part, despite my confidence in having chosen the correct option on their website. To make matters worse, I had to bear the postage expenses to return the incorrect item that they originally dispatched. Consequently, I cannot in good conscience recommend ordering from this particular garage. Their service quality and accuracy have left me greatly dissatisfied.

Ali Maashi (Google) 12/10/2023

 

Excellent service, very helpful

Ian Ledger (Google) 12/10/2023

 

Thank you Chesney for your help today much appreciated Ian and Kath

Ian Wilson (Google) 12/10/2023

 

really helpfull when our order arrived it was damaged i phoned them and said it was damaged there reply was 1st class no problem and i received another part 2 days later no questions asked thank you and i will use you every time i need parts for my merc kind regards richard watson

RICHARD WATSON (Google) 12/10/2023

 

Helpfull

Nicky Mchale (Google) 12/09/2023

 

Excellent service very happy

Saleem Anjum (Google) 12/09/2023

 

Kelly Kerwin (Google) 12/09/2023

 

Amazing place to deal with . Best price around . Will be using for all my Mercedes parts in future

BARRY COSGROVE (Google) 12/09/2023

 

GREAT SERVICE IF YOU NEED A USED PART FOR A MERC THEN THESE GUYS ARE THE ONES TO USE. FAST AND VALUE FOR MONEY

Ira Washer (Google) 12/09/2023

 

I had a fantastic experience with Dronsfields - Independent Mercedes Specialist. Their accurate diagnosis and efficient repair of my car's issue impressed me. I highly recommend their services to fellow Mercedes owners.

Muhammad Zamir (‫محمد ضمیر بٹ‬‎) (Google) 12/09/2023

 

I spoke to Danny ref an SLK roof, he was very helpful in supplying extra photos etc. I left a deposit and drove the 260 miles to collect on the Monday morning. All ready as promised and loaded into my car by forklift, again by a very helpful guy whose name I didn't get. 5 Star service all round, many thanks guys.

wayne seton (Google) 12/09/2023

 

Useless

Shahzad Rashid (Google) 12/08/2023

 

Pretty much a false economy using these. In an effort to save some money during this current cost of living crisis when my cooling fan stopped working I contaced these for a 2nd hand replacement - £40 - as a new one suppiled and fitted from Mercedes would have cost me £235 ish. Brilliant, I thought. Collected fan (30 miles from home) and gave to my trusted mechanics to fit. After fitting the (supposedly tested) fan it was found to be faulty, wouldn't stop running at full pelt. Total time for mechanics so far - 2 hours, one fitting and one testing the faulty fan to establish it was indeed faulty. Contacted the parts dept 'oh yes, that sounds faulty, bring it back and we'll change it.' 'OK but it IS currently fitted to the car' 'No problem' says James Smith ' come up and we'll change it.' Expecting them to quickly swap the fan unit over there it turns out I was VERY wrong. What James meant was 'we'll give you another fan and you can get your mechanics to fit it again at your expense.' As you can imagine, I was not massivley pleased as the job had alrerady cost me an extra £70 an hour mecanhics fees so asked James if the replacement fan had been tested. Turns out 'Tested' actually means 'was briefly looked at via an OBD report when the donor car came it before it was stacked and possibly left for upto 10 years' but James couldn't bring himself to say that in reception in front of other staff and customers, no, he went off on a long list of other things it might be, THEN asked what diagnostic my mechanics were using and basically poo-poo'd anything diagnostic that wasn't Mercedes, but then told me how he'd test it ('just plug it into the loom, let it dangle and turn the car on,look for warning lights.' Is that the MERC STAR diagnostics in action?) A bit rich given that the Mercedes system failed to diagnose the 1st fan as faulty, meaning that I ended up spending £210 for 3 hours mechanicing (1 fitting, 1 diagnosing, 1 fitting working fan) plus £40 for the fan and an extra 60 miles travel, totting up to north of £250. As you've worked out, that's more than a brand new one supplied and fitted by Merc which would have left me far more comfortable as that would have much much more warranty on it plus I wouldn't have had to email or talk to one of the most condescending and patronising people I have ever had the mispleasure to deal with. No-point taking it above him as his 'line manager' Angela Dronsfield (who DID see the emails - ain't outlook good like that with delivered/read reports) has chosen to ignore the whole 'has it been tested' issue. A paltry offer of 'some discount next time' didn't get me out of the financial hole that Dronsfields put me in. I'd suggest you avoid Dronsfields at least until they've updated their parts testing procedure to include ACTUAL testing rather than the obviously flawed STAR OBD system that allows them to inventory faulty parts, or until the parts dept has better trained staff who no-longer coast along and blame everyone and everything else when there's a problem. You'd do as well to give any old back-street breaker a try, it'd be just as trustworthy Only giving one star as cannot give LESS!

Frazer Soar (Google) 12/08/2023

 

Dani Lanuit (Google) 12/08/2023

 

Decent for what they do.

Quick-Shift “Quik-Shift” (Google) 12/08/2023

 

Always has the parts you need. Friendly knowledgeable staff.

Faz Bhatti (Google) 12/08/2023

 

Very fast and very friendly , been a pleasure to deal with 👍👍👍

Liam Peers-Holland (Google) 12/08/2023

 

I have used dronsfield for many many years and I have have never had a problem First class professional courteous service always Thanks again James for your help once again this morning Isaac

Isaac Stewart (Google) 12/08/2023

 

Avoid them at all cost. Poor service and amateur sales people.

GEORGE DEMETRIOU (Google) 12/07/2023

 

Ordered an item online. After waiting for weeks, i contacted them, and they said it would be sent out that day, as the first item was damaged. Item arrived, wrong item. I called them, they apologised, and said they would send another and collect incorrect one. More time passed, and nothing. I called again, more apologies, and that they would send the correct item. Weeks later, still nothing. Started a claim through PayPal, that's when they started the "i ordered the wrong part". Even after i have posted a copy of their invoice showing that i have not, they are still trying to maintain i have. They are expecting me to pay for the return postage, on an item that they incorrectly sent. Claim has now been escalated, and i have notified Amex to cancel the payment.

Brad Doulton (Google) 12/07/2023

 

Simon Wheatley (Google) 12/07/2023

 

siddiq tariq (Google) 12/07/2023

 

Very professional business, many thanks.

Shaun Cooke (Google) 12/07/2023

 

Twice when we have been let down by our local Mercedes dealer, who were unable to obtain parts to repair 2 different vehicles, Dronsfield have been able to save our bacon and provide the parts we needed. They will now be our go to supplier, for spares, for all 5 of our Mercedes vehicles. All the staff are very helpful and the service we have received has been 1st rate and very quick. I can't recommend them enough

Mark Healy (Google) 12/07/2023

 

I ordered a middle seat belt stub what the belt clicks into,everything was straight forward from beginning to end. When it arrived it was the wrong item the actual seat belt arrived so I had to pay to send it back but when I phoned them to say the item was sent but when it was checked it was my own fault I had put the wrong item in the order but they were great in fact they couldn't do enough for me to make sure the right item was sent so I would definitely use them again and I would highly recommend if you're looking for car parts this is the place to look,the prices are good also.

Cheryl Bingham (Google) 12/07/2023

 

Got the job done , very busy place.

Junior James (Google) 12/06/2023

 

Brilliant service from Ian very helpful an reassuring. Quick an easy service next day delivery.

Hassan Razzaq (Google) 12/06/2023

 

Cath Allen (Google) 12/05/2023

 

If you want to get charged more than main dealers,then yes it is the right place!!!

Alberto Kasias (Google) 12/05/2023

 

They sent all 3 items wrong and when I asked for to arrange the collection they stopped responding my emails Order no 87864.

Raz Trade (Google) 12/05/2023

 

Good customer service

Sulaman Ahmed (Google) 12/05/2023

 

definitely recommend them Good parts and services

sam auction (Google) 12/05/2023

 

This place is very good for parts. And price is also very good.

Kamran Ali (Google) 12/05/2023

 

They sent all 3 items wrong and when I asked for to arrange the collection they stopped responding my emails Order no 87864.

Raj Patel (Google) 24/04/2023

 

Very good experience 👌 didn't get what I went in for but very friendly professional service Jeff

Jae manc Collie (Google) 12/04/2023

 

Really impressed with the service. I have ordered a few times from them without any issues.

Rolfe Street ARC Ltd (Google) 12/04/2023

 

Really impressed with the service. I called on the Thursday - the offered me a reasonable price straight away, I accepted - the call took 5 minutes... Got a call on the Friday asking to pick the car up on Saturday morning. Money was in the bank on Monday morning. After 12 months of headaches with a nightmare car - this really was a blessing! I'd definitely recommend them in the future!

Rick Cowell (Google) 12/04/2023

 

Absolutely time wasters.

Steven Skipper (Google) 12/03/2023

 

Rude staff, not a care in the world

Brody Horrocks (Google) 12/03/2023

 

By far the worst customer service i have ever experienced. If i could give 0 stars i would.

Mefty Lala (Google) 12/03/2023

 

I had very bad experince with this company. They will waste your time money and life

Papa Print (Google) 12/03/2023

 

Quick enough to take money but not to reserve parts fobed off at every chance no call back as to were my parts are costumer service rubbish

Gaz Schoolden (Google) 12/03/2023

 

Absolute jokers ordered a alloys from them travelled and the alloys were in shocking condition. Disgusting customer service do not go here. Absolute waste of journey. Should be shut down

Subhaan Kamran (Google) 12/03/2023

 

If I could give a zero I would. Time wasters. Paid for item never posted it out. Still haven’t received a refund.

Abdul Razza (Google) 12/03/2023

 

Shambles this place. The lads who work there don’t think they can dress themselves in the morning. Absolutely clueless. Especially Conner the parts salesman. Selling false advertised parts.

Imy hussain (Google) 12/03/2023

 

The worst customer services I have ever seen.Once you go,they make you wait hours and hours.So shameful even they don’t care you are here.not once it happens always to everyone.I will not recommend them at all.but still if you interested just bear in mind take your lunch and dinner with you coz they no let you leave them for next hours.👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Kamran Kamran (Google) 12/03/2023

 

Con Artists! Sold A Faulty Part Then The Attitude Of The Manager To Top It Off! Need Sort Themselves Out If They Wish To Remain Open & No This Is Not A False Review So Please Do Yourself A Favour & Be Honest For Once!

Bilal Waka (Google) 12/03/2023

 

dissaponting parts department 1st call phone got picked up and put down, next call asked if they had a Mercedes alloy wheel, salesmen said I need a reg to work from, rang back 30min later with reg, salesman said I can't work from a reg,? I offered to email a photo of alloy, he declined and said he will get the other salesman to call me back..a day later nothing..prob better trying eBay rather than these clowns

mark davis (Google) 12/03/2023

 

Shocking service from these jokes at dronsfields.A regular customer who has spent thousands in the past with them. Rang up and purchased a door confirming there’s no damage to the door, upon collection the door has damage all over it and have the cheek to say here’s 50£ in return. Then tried selling me a so called “brand new” door for more money which had dents and rust all over it. Customer service is absolutely shambles. Waste of journey 60miles wasted and 3 days wasted. I don’t be purchasing from these guys ever again even if it’s free. Refund issued there and then. Jokes Feel bad giving them a 1 star review. Don even deserve that.

Adam Hussain (Google) 12/03/2023

 

I bought an engine costing 1800 pounds Had it delivered to a qualified van mechanic who fitted the engine . On completion the engine was pressuring up and I was advised by the mechanic to take it straight back to dronsfields . This I did and found the staff very arrogant and ignorant to the problem . After one of the staff finally reluctantly lifted the oil cap it was evident that the head gasket had gone . They held my vehicle two weeks before trying to tell me that there was fuel in the diesel tank . What a load of rubbish other than like I stated it had been out there to get out of replacing the engine or refunding . Even after the mechanic who fitted it called them to tell them yes the engine was faulty . The engine was providdd with a warranty and they state all engines are checked before selling . After speaking with an x employee this is not the case . Trading standards here we come .

Diane Fearn (Google) 12/03/2023

 

Called on Tues 26th April for part enquiry. Told they had a new part in stock for £425+ vat, confirmed on phone £510 including vat. Called Wed 27th April to order part, spoke to someone else, price had increased to £495+ vat (£594) As a garage who had quoted a customer how do I now tell the customer the price has increased by £84 in a day? Not good enough

David Gillespie (Google) 12/03/2023

 

AVOID AVOID AVOID- worst service I’ve ever received was told over the phone item was not damaged and hadn’t been previously repaired, recieved the item and it has a awful filler repair job and has creases and dents from the previous damage AWFUL. When it came to returning company told me I have to return out of my pocket. THIEVES is the best word to describe them. They’ll reply and say all pictures were shown before buying but as you can see by their other reviews, it’s not their first time doing this!

Dronsfield Thieves (Google) 12/03/2023

 

Edit: You claim it is correct but not are incorrect. Your website stated it was 3.67 ratio but after physically testing it it was 3.46. So it was not correct for my car I unfortunately have to write this review. Dronsfield sold me a differential which was described wrong on their website causing me a lot of trouble and money. I did try to contact them to resolve the issue directly but they have ignored me and my complaint. Not a company I would like to deal with again.

Jack O'Keefe (Google) 12/03/2023

 

Ordered and paid for two large items from this company, I asked for them to be wrapped well as they were being collected by courier. Items arrived badly damaged and of absolutely no use to me, the packaging was extremely poor and provided no protection for the parts. When I rang Dronfields they had no interest in speaking to me at all, they told me speak to the courier. I am very disappointed With the attitude of this company, and shocked that a company of this reputation are unable to wrap items correctly.

Lydia Bell (Google) 12/03/2023

 

what a bunch of cowboys, typical car breaker mentality, send out parts that are faulty , and then ignore your requests for a refund. quick to take your money and send you junk. fair play and honour wheres that gone? i think there following the chinease buissnes model INVOICE NUMBER 87303

The Garage (Google) 12/03/2023

 

Very bad experience thanks to these guys! Had an A class gearbox issues and ordered a replacement gearbox. All vehicle information was given at point of purchase and I made paid promptly for the gearbox. I then paid to have the gearbox fitted to find it didn’t quite work properly. Reported this to dronsfields who recommended getting a report from a main Mercedes-Benz garage to diagnose. At this point I was in at over £2000 to be told that gearbox supplied was the incorrect gearbox for the year of the car. I reported this to dronsfields who advised they would collect the car and do their own diagnoses. I waited over 2 months for this to happen and no response or communication from anyone. In the end I was told the car couldn’t be collected due to it being locked in gear (to be expected on an automatic transmission with a failed/incorrect gearbox). Dronsfields have offered not resolution and this has been going on for 5 months. Car was originally used daily by a key worker who supports elderly people within the community. This was highlighted to Dronsfields so was very much needed back on the road asap. As it stands today, I am still over £2500 out of pocket and still have a car with an incorrect gearbox so no closer to the vehicle being back on the road.

James Collier (Google) 12/03/2023

 

Overall very poor experience and ultimately poor customer service. Wouldn't recommend. Bought some shock absorbers, which didn't arrive on the Monday as promised and sent another set by the Wednesday, as car was due in the garage and had them fitted Wednesday afternoon by next morning they were leaking and defective. Called to explain as I had paid a labour charge to have them fitted and expected to last at least 24 hours. Was told a manager would call and they didn't. Called to speak to them and customer service was shocking, they said nothing they could do and wouldn't even agree to cover return postage let alone the large sum of money i paid to have them fitted although they came with a '3 month warrenty' although I could return them at my own cost. Would never use again! Reasonable customer service and resolution wouldnt go amiss.

G K (Google) 12/03/2023

 

Worse service that I ever had in my life , I didnt even wanted to give them 1 star because they are that bad. I rang in morning and they said they are busy, so they will call me when someone becomes availble after waiting for few hours i rang them my self in the evening and asked for part part to which they said it is available and if you make a payment now you can pick it up tomorrow, so long story short I went next morning for the part, they made me wait for 2 hours and after that they said sorry we don't have this item in stock. Can you imagine the level of service they are giving to their customer. Absolutely disgraceful. I wasted my fuel and 4 hours of my life.

Syed Badar Bin Riaz (Google) 12/03/2023

 

I waited over two weeks for an item which never turned up, I had to cancel my holiday due to the seller claiming the item had been dispatched and it never turned up. My delivery address is an office which is open till late at night yet apparently DPD could not find it. I have had hundreds of deliveries over the years that have never had a problem yet this item supposedly had issues. After many messages they finally refunded my money claiming we had missed delivery. I will never use them again. I ordered the same part from another dealer and it was here within 24 hours. Worst service I have had from a supposed reputable dealer.

Rosehill Cars (Google) 12/03/2023

 

Bought an item over the phone, made the payment and was told it will be ready for pick up at any time tomorrow. I travelled 30 miles to get to their place finally when I git their I was told to wait in reception area and someone will come speak to me after waiting for 2 hours I went to reception desk asked why it is taking so long and the guy behind the desk told me we are taking off the part now . Long story short after another hour pass by still no one came back to me I went up yo reception again and they said part is not available so we will refund you. So after wasting 4 hours of my life I came out with my refund.

Qaisar Group (Google) 12/03/2023

 

Unless you believe as they do that all used vehicle parts will be damaged when you buy them second hand then I strongly advise you shop elsewhere. Absolutely shocking service if you are in the market to sell used papers you should have the decency to state that they are dented, twisted and in need of repair before they can be fitted then your customers would have the option to go elsewhere instead of wasting time dealing with cowboys like you. You may be a large company and one bad review will not make the slightest difference to you but it may warn other buyers who expect a part they supplied not to be damaged. The answer of buy a new one then from your staff is unprofessional and immature. I will not be using you again and will ensure I make the recommendations that you deserve

The Car Transporters (Google) 12/03/2023

 

Not great. Sent out wrong part and when I phoned to let them know they insisted they had the right part and that it would be sent through the next day. Four days later it still hadn't been sent out and when I complained it turned out they hadn't checked and it turned out they didn't have the correct part after all. So my car ended up on my mechanic's ramp inconveniencing him for a week. Didn't call back on multiple occasions when they said they would so all round not a good experience. Best thing I can say is that I got the refund for the part they didn't supply quite quickly.

mike bezza (Google) 12/03/2023

 

Ahamad Ali Shaik (Google) 12/03/2023

 

Slow delivery, 6 days to arrive. Orders state next working day. Doesn't get sent until 3/4 days after paying. Poor service when adverting next day delivery!

Matthew Carter (Google) 12/03/2023

 

Mohammad Arshad (Google) 12/03/2023

 

Malcolm Dodd (Google) 12/03/2023

 

Quality service and prices; have always been using them

Khalid Sioud (Google) 12/03/2023

 

They are not too bad but a bit expensive and have a slight issue with time keeping. Apart from that they are good and trustworthy.

Tinker Tailor (Google) 12/03/2023

 

Sulaiymaan Sufi (Sul) (Google) 12/03/2023

 

Tariq Hussain (Google) 12/03/2023

 

Miroslaw Skowronek (Google) 12/03/2023

 

IMy85 85 (Google) 12/03/2023

 

Alain knott (Google) 12/03/2023

 

Gillian and Tom ramsay tomlins (Google) 12/03/2023

 

Hamsta (Google) 12/03/2023

 

Amos Liburd (Google) 12/03/2023

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